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प्रश्न
Write short note on the following.
Rights of consumers.
उत्तर
The Consumer Protection Act enlists six rights for a consumer. They are:
i. Right to Safety- Every consumer has the right to be safeguarded against goods and services that are hazardous to his/her life, health and property.
ii. Right to be Informed - According to this, a consumer has the right to be informed of the quality, quantity, price, ingredients, weight, etc., of goods and services.
iii. Right to Choose- A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, a consumer should not be compelled to buy from any particular seller.
iv. Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.
v. Right to Seek Redressal- A consumer has the right to seek redressal and compensation in case of any exploitation.
vi. Right to Consumer Education - A consumer has the right to be educated and aware of his rights and available remedies in case of exploitation.
संबंधित प्रश्न
The Consumer Protection Act was passed in the interests of the sellers.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumers Protection Act 1986
Right to seek redressal
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
Write the word. or phrase or tenn which can substitute the following statement~:
A consumer disputes redressal forum working at state level:
The court established by Government to settle consumer disputes by mutual compromise.
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Consumer Protection Act provides protection to the consumers.
State any two relief available to consumers under CPA.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?
Explain any four rights available to a consumer under the Consumer Protection Act. 1986.
Mention three remedies available to consumers under the Consumer Protection Act. 1986.
The General Assembly of United Nations passed a resolution of consumer protection guidelines in ______
What are the objectives of the Consumer Protection Act,1986?
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
Enumerate any five responsibilities of a Consumer Protection Act, 2019.
