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महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

Rights of Consumers. - Organisation of Commerce and Management

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प्रश्न

Write short note on the following.

Rights of consumers.

टीपा लिहा

उत्तर

​The Consumer Protection Act enlists six rights for a consumer. They are:
i.    Right to Safety- Every consumer has the right to be safeguarded against goods and services that are hazardous to his/her life, health and property.
ii.   Right to be Informed - According to this, a consumer has the right to be informed of the quality, quantity, price, ingredients, weight, etc., of goods and services.
iii.   Right to Choose- A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, a consumer should not be compelled to buy from any particular seller.
iv.  Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.
v. Right to Seek Redressal- A consumer has the right to seek redressal and compensation in case of any exploitation.
vi. Right to Consumer Education - A consumer has the right to be educated and aware of his rights and available remedies in case of exploitation.

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Consumer Protection Act 1986 (COPRA)
  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
पाठ 5: Consumer Protection - Write short note on the following [पृष्ठ १३८]

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मायकल वाझ Organisation of Commerce and Management (OCM) [English] 12 Standard HSC Maharashtra State Board
पाठ 5 Consumer Protection
Write short note on the following | Q 1 | पृष्ठ १३८

संबंधित प्रश्‍न

Consumer Protection Act is a blessing for the consumers.


The Consumer Protection Act was passed in the interests of the sellers.


Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.

State the consumer right which Manuj exercised.


What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?


Explain the following rights of a consumer as provided under Consumers Protection Act 1986

Right to seek redressal


Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose


State any six reliefs available to a consumer under the Consumer Protection Act, 1986.


State the rights of consumers.


Write the word. or phrase or tenn which can substitute the following statement~:

A consumer disputes redressal forum working at state level:

 


State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.


Consumer Protection Act provides protection to the consumers.


State with reasons whether the following statement is True or False.
In India consumer protection act is not required.


State with reasons whether the following statement is True or False.
The Consumer Protection Act is a blessing for consumers.


Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint. 


Explain any four rights available to a consumer under the Consumer Protection Act. 1986. 


The Consumer Protection Act came into force with effect from ______.


The General Assembly of United Nations passed a resolution of consumer protection guidelines in ______


Write short notes on Consumer Protection Act, 1986.


What are the objectives of the Consumer Protection Act,1986?


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