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Question
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
Solution
Rights of a Consumer under the Consumer Protection Act, 2019 (Any five):
- Right to safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property.
- Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc.
- Right to be assured: The consumer has the freedom to assess a variety of products at competitive prices.
- Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or service.
- Right to seek redressal: The consumer has a right to get relief against unfair trade practices or restrictive trade practices or unscrupulous exploitation in case the product or service falls short of his expectation.
- Right to consumer education: The consumer has a right to acquire knowledge and to be a well-informed consumer throughout life.
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Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
State any six reliefs available to a consumer under the Consumer Protection Act, 1986.
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Write short note on the following.
Rights of consumers.
Consumer Protection Act provides protection to the consumers.
State any two relief available to consumers under CPA.
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
The Consumer Protection Act came into force with effect from ______.
Write short notes on Consumer Protection Act, 1986.
