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Question
What are the objectives of the Consumer Protection Act,1986?
Solution
The Central Government enacted a comprehensive law called the Consumer Protection Act in 1986. This Act came into force with effect from 15.04.1987. It is in short, called ‘COPRA’.
Objectives:
- Consumer Protection Act protects the interests of the consumers.
- This Act provides safeguards against defective goods and deficient services, untrade practices.
- It also gives settlement of consumer disputes.
- It is applicable to the public sector, financial, and cooperative enterprises.
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RELATED QUESTIONS
The Consumer Protection Act was passed in the interests of the sellers.
Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.
State the consumer right which Manuj exercised.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
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Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
State with reasons, whether the following statement is True or False:
Consumer Protection Act is not a blessing for the consumers.
Write the word. or phrase or tenn which can substitute the following statement~:
A consumer disputes redressal forum working at state level:
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Consumer Protection Act provides protection to the consumers.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
