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Tamil Nadu Board of Secondary EducationHSC Commerce Class 12

Explain the role of consumers in Consumer Protection. - Commerce

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Question

Explain the role of consumers in Consumer Protection.

Short Note

Solution

Consumers have to be vigilant and organize themselves into a movement for concerted action.
Activation of Consumer Action Councils:

  • Consumer action councils established at village levels should educate consumers.
  • Consumer protection agencies should take necessary steps to investigate consumer complaints and grievances.
  • Voluntary consumer groups should provide information so as to educate consumers.
  • Consumer cooperatives need to be strengthened.
  • Consumer groups should contact the legislators to raise the consumer issue in Assembly and Parliament.
  • There should be testing laboratories at each district to test the purity of goods.
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Need for Consumer Protection
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Chapter 16: Consumerism - Exercise [Page 139]

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Samacheer Kalvi Commerce [English] Class 12 TN Board
Chapter 16 Consumerism
Exercise | Q IV. 4. | Page 139
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