ISC (Commerce)
Academic Year: 2024-2025
Date: एप्रिल 2025
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- You are allowed additional fifteen minutes for only reading the question paper.
- You must NOT start writing during reading time.
- This question paper has 8 printed pages.
- There are 13 questions in the paper. All questions are compulsory.
- It is divided into three sections: A, B and C.
- Section A has sixteen subparts which are very short answer questions. Each question carries 1 mark.
- While attempting Multiple Choice Questions in Section A, you are required to write only ONE option as the answer.
- Section B has eight questions which are short answer questions. Each question carries 4 marks.
- Section C has four questions which are long answer questions. Each question carries 8 marks.
- Internal choices have been provided in two questions in Section B and in one question in Section C.
- The intended marks for questions are given in brackets [ ].
A company is facing liquidity crunch, hence offers relatively higher interest for upfront borrowing in comparison to commercial banks. Which source of short-term finance would be suitable in the above case?
Factoring
Customer advances
Public Deposits
Instalment credit
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
The Supreme Court clarified that its firecracker restrictions are applicable not only to Delhi-NCR but to all states. It directed state governments to control air and noise pollution, addressing petitions seeking a nationwide ban on the sale and use of firecracker. The court emphasised the importance of raising awareness and noted its previous orders must be implemented.
How does the decision of the Supreme Court affect the businesses?
(P) Changes in preference of people affect consumer spending.
(Q) Political changes influence the decisions of the business.
(R) Judicial decisions impact business.
(S) Social concerns change the mindset of consumer.
(P), (Q) and (R) are correct.
(P), (R) and (S) are correct.
(Q), (R) and (S) are correct.
(P), (Q) and (S) are correct.
Chapter: [0.043] Consumer Protection
Which one of the following is a disadvantage of e-Banking?
It gives a 24×7 access to customers.
Monitoring of each transaction by the customer inculcates financial discipline.
It reduces the load on the branch of the bank.
It requires technological proficiency on the part of bank and customer.
Chapter: [0.023] Banking - Latest Trends
Criya Automobiles Ltd. plans to increase its production services in India, hence they want to analyse the economic environment of the business. Which one of the following factors should the company focus on?
Increase in the disposable income of the people.
Facilities available for usage of automation in the production process.
Modification in the Foreign Policy of the Government.
The age composition of potential buyers.
Chapter: [0.01] Business Environment
Analyse the organisation chart given below carefully and identify the Principle of Management, as given by Henri Fayol, that is being violated here.
Unity of Direction
Equity
Unity of Command
Discipline
Chapter: [0.034] Principles of Management
Identify the element of Promotion Mix used in the image shown below.
Sales Promotion
Publicity
Advertising
Personal Selling
Chapter: [0.042] Marketing Mix
Study the relation between first and the second words given below and fill in the fourth word on that basis.
Commodity Market : Gold : : Capital Market : ______
Chapter: [0.040999999999999995] Marketing: Concept and Functions
Study the relation between first and the second words given below and fill in the fourth word on that basis.
Advertiser : Advertising : : Publicity : ______
Chapter: [0.042] Marketing Mix
A company can identify its strengths by analysing its external environment.
True
False
Chapter: [0.01] Business Environment
Planning helps in identifying deviations and taking corrective actions.
True
False
Chapter: [0.035] Functions of Management
The diagram below shows that ______ is inherent in all the functions of management.
Chapter: [0.035] Functions of Management
Which element of Directing is responsible for preparing the following chart in an organisation?
Chapter: [0.035] Functions of Management
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Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Chapter: [0.043] Consumer Protection
Fretta Tech Ltd. has expanded and opened multiple branches. To cope with the situation, the CEO starts transferring some of his authority to the General Manager. The General Manager feels overburdened and with the approval of the CEO disperses a part of his authority to different levels of management throughout the organisation.
Which concept of management has made Fretta Tech Ltd. a decentralised organisation?
Chapter: [0.035] Functions of Management
Mohan, the manager of a business organisation, is very lax with his employees and subordinates. He does not give them parameters or rules for reporting to work and deadlines for completion of assignments.
Which principle of management given by Henri Fayol is NOT being followed by Mohan?
Chapter: [0.031] Management
Assertion: Consumers must always be conscious of quality certification marks.
Reason: Quality certification marks act as a proof of purchase while filing a case in the Consumer Court.
Both Assertion and Reason are true and Reason is the correct explanation of Assertion.
Both Assertion and Reason are true but Reason is not the correct explanation of Assertion.
Assertion is true and Reason is false.
Both Assertion and Reason are false.
Chapter: [0.043] Consumer Protection
Illustrate any four ways by which comprehensive planning contributes to goal alignment within different levels of a business organisation.
Chapter: [0.035] Functions of Management
Outline any four benefits of decentralisation that enhance the overall resilience of an organisation in the face of unforeseen challenges.
Chapter: [0.035] Functions of Management
Elucidate any four factors affecting the capital structure of a joint stock company.
Chapter: [0.021] Capital
Background tech solutions, a rapidly growing start-up company, faced the challenge of attracting and retaining ‘top talent’ in a competitive market. To address this, the company decided to implement a shares programme aimed at rewarding and incentivising key employees and directors.
Name and explain the type of shares that can be issued by the company.
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
Outline any four fundamental characteristics of effective management in a modern business organisation.
Chapter: [0.035] Functions of Management
XYZ manufacturing company faced challenges related to the following issues:
- The communication channels within the organisation were not clearly defined by the management, causing delays and misunderstandings.
- The workplace was disorganised for both employees and material resources, affecting the overall efficiency.
Which principles of Henri Fayol can be applied to overcome the above challenges? Explain.
Chapter: [0.034] Principles of Management
Discuss the interplay between the goal setting during Planning phase and the use of these goals as benchmarks for performance evaluation in Controlling phase.
Chapter: [0.035] Functions of Management
Distinguish between marketing and selling.
Chapter: [0.040999999999999995] Marketing: Concept and Functions
As Packaging Manager of a leading manufacturing company, provide four specific features which you would take into consideration while designing the packaging for a smart phone.
Chapter: [0.042] Marketing Mix
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As a Marketing Manager, explain any four objectives of Advertising you will familiarise a new sales team with, during their training and orientation sessions.
Chapter: [0.042] Marketing Mix
What are the five key points that highlight the significance of Environmental scanning in guiding organisations to adapt to rapidly changing business environment?
Chapter: [0.01] Business Environment
Differentiate between Recruitment and Selection by giving any four points.
Chapter: [0.035] Functions of Management
As a Financial Manager for a growing tech start up, evaluate three advantages and two disadvantages of choosing debt financing for your long-term capital needs.
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
Identify and explain two features of a plastic money having an overdraft facility which is issued by the commercial bank to its customers.
Chapter: [0.023] Banking - Latest Trends
Anjum is a first-time investor wanting to invest 10 lakhs in long term capital appreciation. She is willing to take risks in return for high growth.
Which type of security should she invest in? Suggest any four features of this type of security.
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
Identify an electronic fund transferred in batches and state any two of its features.
Chapter: [0.023] Banking - Latest Trends
The concept of marketing is customer centric which aims to achieve long term business growth. Justify the statement by explaining any five objectives of marketing.
Chapter: [0.040999999999999995] Marketing: Concept and Functions
TeeJay Sales, a popular electronic retailer, sold a batch of smartphones with malfunctioning batteries to its customers. The manufacturing company misrepresented the products specifications in its advertisement. On being approached by the grieving customers, TeeJay sales refused to entertain any complaints from the customers or replace or refund the products.
State and explain any three rights of the consumers which were violated in this case, as per the Consumer Protection Act, 2019.
Chapter: [0.043] Consumer Protection
Read the passage given below and answer the questions that follow.
By applying Maslow’s Hierarchy of needs, the Human Resources Department in orgnisations strive to make the workplace a second home for the employees. The professional employees who studied Psychology and Organisational Behaviour create good working conditions in the workplaces. In offices, one can find comfortable places, places to rest and nap, kitchen and plenty of food and drinks, and transportation facility. Training programmes are conducted for employees on principles and ethics of workplace and respect for fellow employees. Some organisations also have rewarding systems club membership, profit shares and promotion, retirement plan and social insurance, medical insurance and annual paid vacations. All these conditions and benefits have a great impact on the behaviour of employees which eventually impacts the work environment and business of the organisation. |
- Discuss how each need, as given by Maslow, is satisfied in the above case.
- To which level of management, does the Human Resource Manager belong? Mention any two functions performed by her.
Chapter: [0.035] Functions of Management
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CISCE previous year question papers Class 12 Commerce with solutions 2024 - 2025
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