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Organisation of Commerce and Management Official 2022-2023 HSC Commerce (English Medium) 12th Standard Board Exam Question Paper Solution

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Organisation of Commerce and Management [Official]
Marks: 80 Maharashtra State Board
HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship

Academic Year: 2022-2023
Date & Time: 25th February 2023, 11:00 am
Duration: 3h
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Note :

  1. All questions are compulsory.
  2. Figures to the right indicate full marks for the questions.
  3. Figures to the left indicate question numbers.
  4. Answer to every question must be started on a new page.

[20]1
[5]1.A | Select the correct option and rewrite the sentences:
[1]1.A.1

Scalar chain means the hierarchy of ______ from the top level to the lower level for the purpose of communication.

discipline

unity

authority

Concept: undefined - undefined
Chapter: [0.01] Principles of Management
[1]1.A.2

______ warehouses provide facilities for perishable commodities.

Bonded

Cold storage

Government

Concept: undefined - undefined
Chapter: [0.04] Business Services
[1]1.A.3

For Online transactions, ______ is required.

registration

trading

business

Concept: undefined - undefined
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
[1]1.A.4

The President of District Forum is ______.

District Judge

High Court Judge

Supreme Court Judge

Concept: undefined - undefined
Chapter: [0.07] Consumer Protection
[1]1.A.5

The retail market is the market where the retailer sells goods directly to the ______ in small quantities.

Producer

Wholesaler 

Consumer

Concept: undefined - undefined
Chapter: [0.08] Marketing
[5]1.B

Match the correct pairs:

  Group ‘A’   Group ‘B’
(a) Henry Fayol (1) It is the process of instructing, guiding, communicating and motivating
(b) Directing (2) Scientific Management theory
(c) Responsibility towards Government (3) It is the process of recruiting, selecting, placing and remunerating
(d) Digital cash (4) To earn profit
(e) Monopoly (5) Respecting rules and regulations
    (6) Exist only in cyber space
    (7) Exist everywhere
    (8) Single buyer
    (9) Modern management theory
    (10) Single seller
Concept: undefined - undefined
Chapter: [0.01] Principles of Management [0.06] Principles of Management
[5]1.C | State whether the following statements are true or false:
[1]1.C.1

F W Taylor has proposed 14 principles of management.

True

False

Concept: undefined - undefined
Chapter: [0.01] Principles of Management
[1]1.C.2

Current Account is opened by salaried persons.

True

False

Concept: undefined - undefined
Chapter: [0.04] Business Services
[1]1.C.3

Unregulated market operates according to forces of demand and supply.

True

False

Concept: undefined - undefined
Chapter: [0.08] Marketing
[1]1.C.4

The consumer, being the king of the market, does not have any responsibility.

True

False

Concept: undefined - undefined
Chapter: [0.06] Social Responsibilities of Business
[1]1.C.5

Lok Adalat can rightly be described as "People's Court".

True

False

Concept: undefined - undefined
Chapter: [0.07] Consumer Protection
[5]1.D | Find the odd one:
[1]1.D.1

Find the odd one.

Planning

Organizing

Staffing

Writing

Concept: undefined - undefined
Chapter: [0.02] Functions of Management
[1]1.D.2

Find the Odd one out:

Trekking

Wildlife study

Horseback riding

Indoor games

Concept: undefined - undefined
Chapter: [0.03] Entrepreneurship Development
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[1]1.D.3

Find the odd one.

Primary credit co-operative society

state co-operative bank

district co-operative bank

ex-change bank

Concept: undefined - undefined
Chapter: [0.04] Business Services
[1]1.D.4

Find the odd one:

B to B

B to C

A to Z

C to C

Concept: undefined - undefined
Chapter: [0.05] Emerging Modes of Business
[1]1.D.5

Find the odd one.

Stock Exchange

Foreign Exchange

Bullion Market

Manufactured Goods Market

Concept: undefined - undefined
Chapter: [0.08] Marketing
[8]2 | Explain the following terms/concepts (Any FOUR):
[2]2.A

Explain the following term/concept.

Management

Concept: undefined - undefined
Chapter: [0.02] Functions of Management
[2]2.B

Explain the following term/concept.

Social responsibility

Concept: undefined - undefined
Chapter: [0.04] Social Responsibilities of Business and Business Ethics. [0.06] Social Responsibilities of Business
[2]2.C

Explain the following term/concept.

Concept of Trusteeship

Concept: undefined - undefined
Chapter: [0.04] Social Responsibilities of Business and Business Ethics. [0.06] Social Responsibilities of Business
[2]2.D

Explain the following term/concept.

Janhit Yachika

Concept: undefined - undefined
Chapter: [0.07] Consumer Protection
[2]2.E

Explain the following term/concept.

Packaging

Concept: undefined - undefined
Chapter: [0.08] Marketing
[2]2.F

Explain the following term/concept

Product

Concept: undefined - undefined
Chapter: [0.08] Marketing
[6]3 | Study the following case/situation and express your opinion (Any TWO):
[3]3.A

Study the following case/situation and express your opinion.

Mr. Ram, an emerging entrepreneur has designed a structure of his business organization by taking into consideration the required resources such as land, money, machinery, workforce, etc, for his new business. He appointed Mr.Shyam as a manager. Mr. Ram has assigned responsibilities such as recruitment, selection, training, and development and to determine the remuneration of the employees to Mr. Shyam. Mr. Ram has also appointed Mr. Shubham to supervise the work done by the employees according to the standards given to the employees.
Mr. Shubham has to also suggest the remedies to the employees wherever necessary.
On this context, find out the management functions performed by
  1. Mr. Ram
  2. Mr. Shyam
  3. Mr. Shubham
Concept: undefined - undefined
Chapter: [0.02] Functions of Management
[3]3.B

Mr. Amit is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and 2 daughters aged 5 and 8 years.

  1. Can Mr. Amit take a life insurance policy for his wife and 2 children?
  2. Can Mr. Amit take a marine insurance policy for his factories?
  3. Which type of insurance should Mr. Amit take for protecting his factories from loss due to fire?
Concept: undefined - undefined
Chapter: [0.04] Business Services
[3]3.C

Mr. Atharva made his payment by cheque at the same time Mr. Samarth made his payment by fund transfer:

  1. Whose payment is faster?
  2. Whose payment is related to traditional business?
  3. Whose payment is related to e-business?
Concept: undefined - undefined
Chapter: [0.05] Emerging Modes of Business
[12]4 | Distinguish between (Any THREE):
[4]4.A

Distinguish between:

Current Account and Fixed Deposit Account

Concept: undefined - undefined
Chapter: [0.04] Business Services
[4]4.B

Organising and Directing.

Concept: undefined - undefined
Chapter: [0.02] Functions of Management
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[4]4.C

Distinguish between the following: 

State Commission and National Commission.

Concept: undefined - undefined
Chapter: [0.07] Consumer Protection
[4]4.D

Distinguish between.

E-business and E-commerce

Concept: undefined - undefined
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
[8]5 | Answer in brief (Any TWO):
[4]5.A

Explain the following technique of scientific management:

Motion study

Concept: undefined - undefined
Chapter: [0.01] Principles of Management [0.06] Principles of Management
[4]5.B

Explain any four needs of consumer protection.

Concept: undefined - undefined
Chapter: [0.05] Consumer Protection
[4]5.C

Explain any four facilitating functions of marketing.

Concept: undefined - undefined
Chapter: [0.08] Marketing
[8]6 | Justify the following statements (Any TWO):
[4]6.A

Justify the following statement.

Controlling is the last function of management.

Concept: undefined - undefined
Chapter: [0.02] Functions of Management
[4]6.B

Justify the following statement.

Entrepreneurship is the best source for self-employment.

Concept: undefined - undefined
Chapter: [0.03] Entrepreneurship Development [0.08] Entrepreneurship Development
[4]6.C

Justify the following statement.

Cash can be withdrawn from ATM at any time.

Concept: undefined - undefined
Chapter: [0.04] Business Services
[4]6.D

Explain any four responsibilities of the consumer.

Concept: undefined - undefined
Chapter: [0.07] Consumer Protection
[10]7 | Attempt the following (Any TWO):
[5]7.A

Explain meaning of principles of management and discuss the nature principles of management.

Concept: undefined - undefined
Chapter: [0.01] Principles of Management [0.06] Principles of Management
[5]7.B

State money remittance services of the postal department.

Concept: undefined - undefined
Chapter: [0.04] Business Services

State retail services of postal department.

Concept: undefined - undefined
Chapter: [0.04] Business Services
[5]7.C

Explain social responsibilities of commercial organisation towards consumers.

Concept: undefined - undefined
Chapter: [0.06] Social Responsibilities of Business
[8]8 | Answer the following (Any ONE):
[8]8.A

What is road transport?

Concept: undefined - undefined
Chapter: [0.04] Business Services

Explain the advantages of road transport?

Concept: undefined - undefined
Chapter: [0.04] Business Services

Explain the disadvantages of road transport?

Concept: undefined - undefined
Chapter: [0.04] Business Services
[8]8.B

Explain in detail the significance of marketing to society.

Concept: undefined - undefined
Chapter: [0.08] Marketing

Explain the importance of marketing to the consumers.

Concept: undefined - undefined
Chapter: [0.08] Marketing

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