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Question
As the Purchase Manager of your company you had ordered two dozen personal computers. When the consignment arrived, you found some pieces in damaged condition. Write a complaint letter to the Sales Manager of the company asking for replacement or compensation. ( Complete block )
Solution
SHRICHAND KELWANI ELECTRONICS PVT. LTD
GOVARDHAN SAPTI MARG
SURAT – 4769248
13 Dec 2018
SALES MANAGER
ACER COMPANY
216 S.V ROAD,BANDRA
MUMBAI-400050
Subject : Asking for adjustment for the defective computer appliances
Dear Sir ,
We had ordered 24 laptops from your company in the month of March .When the consignment arrived yesterday ,we found that 6 laptops were in damaged condition.
We have to inaugurate our new communication centre next week .So we request you to replace the damaged laptops at the earliest . Please make the necessary arrangements to take back the damaged consignment.
We have had fruitful associations with you in the past ,so we look forward to a favourable response .
Yours Faithfully
T.M Jadhav
Purchase Manager
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