Question

Briefly explain the two factors, as given by Herzberg, that affect the satisfaction and dissatisfaction of employees.

Answer 1

Herzberg's theory of motivation seeks to get to the heart of workplace motivation. A corporation can use this notion to get the best out of its personnel.

Two factors under Herzberg's theory of motivation are motivators and hygiene factors.

Motivating factors include:

1. Achievement: A job should give you a sense of accomplishment. It will make an employee feel proud for completing a challenging but worthwhile task.
   1. Recognition: Employees should be commended and recognised for their efforts in the work.
   2. The Type of Work: The job must be engaging, diversified, and challenging enough to keep personnel motivated.
   3. Responsibility: Employees should have a sense of ownership over their work. Employees should have a sense of responsibility for completing the job.
   4. Advancement: Adequate promotion opportunities should be there for the employees.
   5. Growth: An employee should have the opportunity to develop new skills. This might occur during formal training or while on the job.
2. Hygiene Factors: These are the employment factors that are required for the existence of motivation at the workplace. These variables do not lead to long-term positive satisfaction, but if they are absent from the workplace, they lead to unhappiness.
   1. Company Policies: These should be the same and fair to each and every employee.
   2. Supervision: Every employee must be subjected to fair supervision. Employees should be given a decent amount of autonomy to carry out their own ideas.
   3. Relationships: Harassment and bullying should not be tolerated. Superiors and subordinates should have a healthy and suitable connection.
   4. Working Conditions: The working environment should be safe and hygienic.
   5. Salary: The wage structure should be reasonable and suitable. In comparison to other organisations in the same industry, it should be on a similar level.
   6. Status: The organization should work toward maintaining the status of all employees.
   7. Security: Employees must not believe that their jobs are in jeopardy. They should not be constantly threatened with layoffs.