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Business Studies Official 2022-2023 ISC (Commerce) Class 12 Question Paper Solution

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Business Studies [Official]
Marks: 80 CISCE
ISC (Commerce)

Academic Year: 2022-2023
Date & Time: 1st March 2023, 2:00 pm
Duration: 3h
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  1. Candidates are allowed additional 15 minutes for only reading the paper.
  2. They must NOT start writing during this time.
  3. Answer all questions in Section A, Section B and Section C.
  4. Section A consists of objective/very short answer questions.
  5. Section B consists of short answer questions.
  6. Section C consists of long answer questions.
  7. The intended marks for questions or parts of questions are given in brackets [].

SECTION A -16 MARKS
[16]1
[1]1.i

According to Maslow, one of the human needs deals with the realisation of one’s own potential. Name this human need.

Concept: undefined - undefined
Chapter: [0.010700000000000001] Staff Motivation
[1]1.ii

Which barrier of communication can be overcome by using words familiar to the receiver?

Concept: undefined - undefined
Chapter: [0.021] Business Communication
[1]1.iii

A report may have an attachment containing statistical data, tables, graphs, etc, What is this attachment known as?

Concept: undefined - undefined
Chapter: [0.022000000000000002] Business Correspondence
[1]1.iv

Which part of management is concerned with the employees and their interrelationship within the organisation?

Concept: undefined - undefined
Chapter: [0.0101] Introduction to Human Resource Management
[1]1.v

Expand FSSAI.

Concept: undefined - undefined
Chapter: [0.052000000000000005] Role of Regulators and Intermediaries
[1]1.vi

______ involves planning the requirement for staff in the near future by the organisation.

Concept: undefined - undefined
Chapter: [0.0102] Job and Manpower Planning
[1]1.vii

______ means permanent termination of an employee's services by an organisation due to economic reasons.

Concept: undefined - undefined
Chapter: [0.011200000000000002] Staff Separation
[1]1.viii

The ______ style of leadership reduces resistance to change and increases acceptance of new ideas.

Concept: undefined - undefined
Chapter: [0.0109] Staff Leadership
[1]1.ix

______ provides life insurance cover to the employees under a single insurance policy.

Concept: undefined - undefined
Chapter: [0.0108] Staff Remuneration
[1]1.x

A promotion policy which considers only a select few employees as potential candidates for promotion is called a/an ______ Policy.

Open

Closed

Confidential

Secured

Concept: undefined - undefined
Chapter: [0.0111] Staff Promotion and Transfer
[1]1.xi

Which of the following cannot be completely outsourced by an organisation? 

Recruitment of clerical staff

Tabulation of wages

Training of data entry personnel

Promotion of employees

Concept: undefined - undefined
Chapter: [0.0103] Staff Recruitment
[1]1.xii

With reference to the types of Business Communication, identify the odd one out.

Formal Communication

Internal Communication

Diagonal Communication

Oral Communication

Concept: undefined - undefined
Chapter: [0.021] Business Communication
[4]1.xiii | State whether the following are True or False.
[1]1.xiii.a

Staff Selection is a negative process.

True

False

Concept: undefined - undefined
Chapter: [0.0104] Staff Selection
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[1]1.xiii.b

Public deposits are deposits made by the public in nationalised banks.

True

False

Concept: undefined - undefined
Chapter: [0.032] Sources of Business Finance
[1]1.xiii.c

Under special circumstances, low morale of employees may lead to high productivity.

True

False

Concept: undefined - undefined
Chapter: [0.0106] Staff Morale
[1]1.xiii.d

Globalisation has increased competition among companies.

True

False

Concept: undefined - undefined
Chapter: [0.040999999999999995] Globalisation
SECTION B - 32 MARKS
[4]2
[4]2.i

State any four differences between Job Enlargement and Job Enrichment.

Concept: undefined - undefined
Chapter: [0.0102] Job and Manpower Planning
OR
[4]2.ii

Give any four differences between the Autocratic style of leadership and the Democratic style of leadership.

Concept: undefined - undefined
Chapter: [0.0109] Staff Leadership
[4]3
[2]3.i

Explain the relevance of the following in a selection procedure:

Preliminary Screening

Concept: undefined - undefined
Chapter: [0.0104] Staff Selection
[2]3.ii

Explain the relevance of the following in a selection procedure:

Final Interview

Concept: undefined - undefined
Chapter: [0.0104] Staff Selection
[4]4

Briefly explain any two methods of off the job training.

Concept: undefined - undefined
Chapter: [0.0105] Staff Training
[4]5
[4]5.i

Briefly explain the two factors, as given by Herzberg, that affect the satisfaction and dissatisfaction of employees.

Concept: undefined - undefined
Chapter: [0.010700000000000001] Staff Motivation
OR
[4]5.ii

In the recent past, new trends have emerged in workplaces.

With reference to this statement, explain any two emerging trends in human resources.

Concept: undefined - undefined
Chapter: [0.0113] Emerging Trends in Human Resources
[4]6
[2]6.i

State any two objectives of Performance Appraisal.

Concept: undefined - undefined
Chapter: [0.011000000000000001] Staff Appraisal
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[2]6.ii
What is meant by merit grading method Performance Appraisal?
Concept: undefined - undefined
Chapter: [0.011000000000000001] Staff Appraisal
[4]7
[2]7.i

Define the following business entities:

Sole Proprietorship

Concept: undefined - undefined
Chapter: [0.031] Various Business Entities
[2]7.ii

Define the following business entities:

Partnership

Concept: undefined - undefined
Chapter: [0.031] Various Business Entities
[4]8

State any four points highlighting the importance of e-business to the buyers.

Concept: undefined - undefined
Chapter: [0.042] E-business
[4]9

Briefly explain any two business regulators.

Concept: undefined - undefined
Chapter: [0.052000000000000005] Role of Regulators and Intermediaries
SECTION C - 32 MARKS
[8]10

Elucidate any four methods of External Recruitment.

Concept: undefined - undefined
Chapter: [0.0103] Staff Recruitment
[8]11
[8]11.i
[2]11.i.a

Explain the piece rate system of wage payment.

Concept: undefined - undefined
Chapter: [0.0108] Staff Remuneration
[6]11.i.b

State any three merits Piece Rate System.

Concept: undefined - undefined
Chapter: [0.0108] Staff Remuneration

State any three demerits Piece Rate System.

Concept: undefined - undefined
Chapter: [0.0108] Staff Remuneration
OR
[8]11.ii
[2]11.ii.a

Define promotion.

Concept: undefined - undefined
Chapter: [0.0111] Staff Promotion and Transfer
[6]11.ii.b

State any two advantages and any two disadvantages of merit based promotion.

Concept: undefined - undefined
Chapter: [0.0111] Staff Promotion and Transfer

State any two disadvantages of merit based promotion.

Concept: undefined - undefined
Chapter: [0.0111] Staff Promotion and Transfer
[8]12

You are employed as the Head of the Department of Mathematics in a school. You have decided to quit the job to pursue higher studies. Draft a Resignation Letter addressed to the Principal of the school.

Concept: undefined - undefined
Chapter: [0.011200000000000002] Staff Separation
[8]13

Read the passage given below and answer the questions that follow.

ABC Ltd. is a hardware manufacturing company listed on National Stock Exchange. The company operates only in Delhi- NCR. The management plans to expand their area of operation across the country. They require funds for their expansion plans.

Briefly explain each source of finance given below.

State whether these sources can be used by ABC Ltd. or not for raising funds. Give a reason to support your answer.

  1. Angel Investors
  2. Factoring
  3. Global Depository Receipts
  4. Loans from Financial Institutions
Concept: undefined - undefined
Chapter: [0.032] Sources of Business Finance

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CISCE previous year question papers Class 12 Business Studies with solutions 2022 - 2023

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