ISC (Commerce)
Academic Year: 2022-2023
Date & Time: 1st March 2023, 2:00 pm
Duration: 3h
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- Candidates are allowed additional 15 minutes for only reading the paper.
- They must NOT start writing during this time.
- Answer all questions in Section A, Section B and Section C.
- Section A consists of objective/very short answer questions.
- Section B consists of short answer questions.
- Section C consists of long answer questions.
- The intended marks for questions or parts of questions are given in brackets [].
According to Maslow, one of the human needs deals with the realisation of one’s own potential. Name this human need.
Chapter: [0.010700000000000001] Staff Motivation
Which barrier of communication can be overcome by using words familiar to the receiver?
Chapter: [0.021] Business Communication
A report may have an attachment containing statistical data, tables, graphs, etc, What is this attachment known as?
Chapter: [0.022000000000000002] Business Correspondence
Which part of management is concerned with the employees and their interrelationship within the organisation?
Chapter: [0.0101] Introduction to Human Resource Management
Expand FSSAI.
Chapter: [0.052000000000000005] Role of Regulators and Intermediaries
______ involves planning the requirement for staff in the near future by the organisation.
Chapter: [0.0102] Job and Manpower Planning
______ means permanent termination of an employee's services by an organisation due to economic reasons.
Chapter: [0.011200000000000002] Staff Separation
The ______ style of leadership reduces resistance to change and increases acceptance of new ideas.
Chapter: [0.0109] Staff Leadership
______ provides life insurance cover to the employees under a single insurance policy.
Chapter: [0.0108] Staff Remuneration
A promotion policy which considers only a select few employees as potential candidates for promotion is called a/an ______ Policy.
Open
Closed
Confidential
Secured
Chapter: [0.0111] Staff Promotion and Transfer
Which of the following cannot be completely outsourced by an organisation?
Recruitment of clerical staff
Tabulation of wages
Training of data entry personnel
Promotion of employees
Chapter: [0.0103] Staff Recruitment
With reference to the types of Business Communication, identify the odd one out.
Formal Communication
Internal Communication
Diagonal Communication
Oral Communication
Chapter: [0.021] Business Communication
Staff Selection is a negative process.
True
False
Chapter: [0.0104] Staff Selection
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Public deposits are deposits made by the public in nationalised banks.
True
False
Chapter: [0.032] Sources of Business Finance
Under special circumstances, low morale of employees may lead to high productivity.
True
False
Chapter: [0.0106] Staff Morale
Globalisation has increased competition among companies.
True
False
Chapter: [0.040999999999999995] Globalisation
State any four differences between Job Enlargement and Job Enrichment.
Chapter: [0.0102] Job and Manpower Planning
Give any four differences between the Autocratic style of leadership and the Democratic style of leadership.
Chapter: [0.0109] Staff Leadership
Explain the relevance of the following in a selection procedure:
Preliminary Screening
Chapter: [0.0104] Staff Selection
Explain the relevance of the following in a selection procedure:
Final Interview
Chapter: [0.0104] Staff Selection
Briefly explain any two methods of off the job training.
Chapter: [0.0105] Staff Training
Briefly explain the two factors, as given by Herzberg, that affect the satisfaction and dissatisfaction of employees.
Chapter: [0.010700000000000001] Staff Motivation
In the recent past, new trends have emerged in workplaces.
With reference to this statement, explain any two emerging trends in human resources.
Chapter: [0.0113] Emerging Trends in Human Resources
State any two objectives of Performance Appraisal.
Chapter: [0.011000000000000001] Staff Appraisal
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Chapter: [0.011000000000000001] Staff Appraisal
Define the following business entities:
Sole Proprietorship
Chapter: [0.031] Various Business Entities
Define the following business entities:
Partnership
Chapter: [0.031] Various Business Entities
State any four points highlighting the importance of e-business to the buyers.
Chapter: [0.042] E-business
Briefly explain any two business regulators.
Chapter: [0.052000000000000005] Role of Regulators and Intermediaries
Elucidate any four methods of External Recruitment.
Chapter: [0.0103] Staff Recruitment
Explain the piece rate system of wage payment.
Chapter: [0.0108] Staff Remuneration
State any three merits Piece Rate System.
Chapter: [0.0108] Staff Remuneration
State any three demerits Piece Rate System.
Chapter: [0.0108] Staff Remuneration
Define promotion.
Chapter: [0.0111] Staff Promotion and Transfer
State any two advantages and any two disadvantages of merit based promotion.
Chapter: [0.0111] Staff Promotion and Transfer
State any two disadvantages of merit based promotion.
Chapter: [0.0111] Staff Promotion and Transfer
You are employed as the Head of the Department of Mathematics in a school. You have decided to quit the job to pursue higher studies. Draft a Resignation Letter addressed to the Principal of the school.
Chapter: [0.011200000000000002] Staff Separation
Read the passage given below and answer the questions that follow.
ABC Ltd. is a hardware manufacturing company listed on National Stock Exchange. The company operates only in Delhi- NCR. The management plans to expand their area of operation across the country. They require funds for their expansion plans.
Briefly explain each source of finance given below.
State whether these sources can be used by ABC Ltd. or not for raising funds. Give a reason to support your answer.
- Angel Investors
- Factoring
- Global Depository Receipts
- Loans from Financial Institutions
Chapter: [0.032] Sources of Business Finance
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