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Question
Discuss the interplay between the goal setting during Planning phase and the use of these goals as benchmarks for performance evaluation in Controlling phase.
Solution
- Planning and Controlling are intertwined and complementary functions. They coexist in an organisation. Planning specifies the goals of an organisation while Controlling ensures the accomplishment of these goals. Planning also determines the process of control while Controlling provides the basis for planning.
- As a process, planning involves creative thinking and judgment. Controlling ensures that these thoughts and decisions are converted into desired actions Planning and Controlling are both backward-looking and forward-looking functions. Planning is prescriptive while controlling is evaluative.
- Controlling provides feedback to planning by identifying areas for improvement. By assessing the performance against the plans, it provides a review and thus ensures that future performance matches the planned performance.
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RELATED QUESTIONS
Explain the relationship between planning and controlling.
‘Planning is looking ahead and controlling is looking back.’ Comment.
Mr Shantanu is a chief manager of a reputed company that manufactures garments. He called the production manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He also suggested him to keep a track of the performance of all the employees in the organisation so that targets are achieved effectively and efficiently.
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