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Explain the following term/concept. E-business - Organisation of Commerce and Management

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Questions

Explain the following term/concept.

E-business

Briefly explain the following:

e-business

Answer in Brief

Solution

  1. E-business is the conduct of business on the Internet. It involves not only buying and selling but also servicing customers and collaborating with business partners.
  2. E-business encompasses the use of technologies, processes and management practices that enhance organisational competitiveness through the strategic use of electronic information.
  3. It goes beyond e-commerce by integrating e-commerce tightly with business operations to improve performance, create value and enable new relationships between business firms and customers.
  4. E-commerce enables business firms to reach customers worldwide who have access to the Internet. Therefore, the whole world has become a potential market for business enterprises.
  5. A website is open 24 hours. It can take orders, keep an eye on delivery of goods and receive payments at any time. A business firm can provide desired information about its products and services to customers. It can also display three-dimensional images of its products on the Internet.
  6. For the customers, the whole world becomes a shop. They can look at and evaluate the same product on different websites and make the best choice. There are no limitations on inventory and space.
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Chapter 5: Emerging Modes of Business - Exercise [Page 110]

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