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Question
How does COPRA benefit consumers?
Solution
COPRA (Consumer Protection Act) benefits consumers by providing them with a legal framework to address their grievances against unfair trade practices. Under COPRA, consumers can file complaints about defective goods, deficient services, overpricing, and other exploitation. The act sets up a three-tier system the District Forum, State Consumer Commission, and National Consumer Commission to hear and resolve consumer complaints, ensuring quick and fair compensation. This system ensures consumer rights are protected and empowers them to seek redressal for their grievances.
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