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Questions
Mention any two forms of consumer exploitation.
Mention five forms of consumer exploitation.
Answer in Brief
Solution
- Underweight and Undermeasurement: The goods being sold in the market are sometimes not measured or weighed correctly.
- High Prices: Very often the traders charge a price higher than the prescribed retail price.
- Substandard Quality: The goods sold are sometimes of substandard quality. Selling of medicines beyond their expiry dates and supply of defective home appliances are generally the regular grievances of consumers. In the name of genuine parts or goods, fake or duplicate items are being sold to the consumers. This is called an act of deception.
- Adulterated Products: Adulteration means mixing inferior quality goods with superior products. In edible items such as oil, ghee and spices, adulteration is made in order to earn higher profits. This causes financial and health losses to the consumer.
- Misleading and False Information: Companies spend a huge amount on advertisements to attract customers. By giving misleading or false information, these large and powerful companies succeed in cheating the consumers who buy goods in small amounts and are scattered. These companies manipulate the market.
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Legal Measures Available to Protect Consumers from Being Exploited (COPRA, RTI)
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