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Question
It is rare to find someone with good technical and communication skills. You can get far ahead of your colleagues if you combine the two early in your career. People will judge, evaluate, promote or block you based on your communication skills. Since habits form by repeating both good and bad forms of communication, learn to observe great communicators and adopt their styles and traits — in written and verbal forms. The art of listening and learning from each and every interaction is another secret recipe. Develop the subconscious habit of listening to yourself as you speak and know when to pause.
Learning what not to say is probably more important than learning what to say. As your career develops, you will realize that the wise speak less. Speak when you have value to add, else refrain. Poorly constructed emails with grammatical errors are acceptable between friends, but they should be seriously avoided while communicating formally with your seniors. Avoid any communication in an emotional state when might say things you will regret later. One unnecessary word uttered at the wrong time or place can ruin a relationship, career or even your life. Such is the power of words. If such a thing happens, you should immediately apologise, else it may haunt you for life.
Another problem to overcome is speaking too fast. Since our minds are working faster than our speech, we are inclined to speak fast. This does not necessarily mean that the person hearing it will get it any faster. On the contrary, it is always the reverse. So slow down and think before you speak. “When I get ready to speak to people,” Abraham Lincoln said, “I spend two-thirds of the time thinking what they want to hear and one-thirds of the time thinking what they want to hear and one-third thinking what I want to say.” Adding humour and wit is also essential. But realize that not all jokes are funny and observe certain boundaries. Never say anything that could offend. Remember you are not a comedian who must offend as many people as you can to be witty.
2.1 Answer the following questions briefly:
(a) Why is it necessary to have good communication skills?
(b) How can communication skills be developed?
(c) What, according to the writer, should be avoided while communicating?
(d) Why should you be careful when you tend to be humorous?
2.2 Choose the most appropriate meanings of the given words from the options provided:
(a) evaluate (para 1)
(i) estimate
(ii) assume
(iii) punish
(iv) evolve
(b) trait (para 1)
(i) treaty
(ii) trail
(iii) quality
(iv) liberty
(c) utter (para 2)
(i) flatter
(ii) speak
(iii) rot
(iv) unique
(d) haunt (para 2)
(i) hunt
(ii) chant
(iii) trouble
(iv) avoid
Solution
2.1
(a) It is necessary to have good communication skills because one’s career can be benefited from them. People also judge, evaluate, promote or block others on the basis of their communication skills.
(b) To improve communication skills, we must observe great communicators and adopt their styles and traits. Apart from this, we should also learn from social interactions, listen to ourselves as we speak and know when to pause while communicating.
(c) Grammatical errors while communicating formally should be avoided. Any kind of communication in an emotional state is also undesirable because there is a danger of saying things which one may regret later. The writer also warns against speaking too fast as it may confuse the listener.
(d) According to the writer, adding humour and wit to communication is essential. But one should be cautious of overstepping boundaries and offending people.
2.2
(a) – (i) estimate
(b) – (iii) quality
(c) – (ii) speak
(d) – (iii) trouble
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RELATED QUESTIONS
During the devastating July 2005 floods that hit Mumbai, Rajen Dutia received an urgent call from a relative, Lopa Vyas late in the evening. “A friend’s mother is stranded near your home, Rajen. Can you please take her home? Her name is Rashmi,” Vyas told him.
Mumbai had come to a halt and people were trapped everywhere. Despite power failure and raging rain, Dutia stepped out and made his way to the spot, where he found Rashmi as well as a dozen other people. They were stranded in the dark, shivering in the rain. They all lived far away and had no place to go for the night.
Rajen took all of them to his one-bedroom flat, where he served them dinner and invited them to spend the night.
"By doing so," says Rajen, "I was simply fulfilling my karma, paying the universe back for the good it had done for me."
"God is kind. My daughter had just started her new job that day, and had gone for her training. She was stranded too. While she was trying to get to our relatives, she almost drowned, but a young stranger saved her. He and his friends even dropped her to my relative's place and phoned me to say she was safe. One good turn deserves another."
A2. Order
Look at the following sentences from the passage and put them in the correct sequence: (2)
(a) He took them to his one-bedroom flat.
(b) Rajen found Rashmi as well as a dozen other people shivering in the rain.
(c) Mumbai had come to a halt and people were trapped everywhere.
(d) Rajen Dutia received an urgent call.
A3
During the devastating July 2005 floods that hit Mumbai, Rajen Dutia received an urgent call from a relative, Lopa Vyas late in the evening. “A friend’s mother is stranded near your home, Rajen. Can you please take her home? Her name is Rashmi,” Vyas told him.
Mumbai had come to a halt and people were trapped everywhere. Despite power failure and raging rain, Dutia stepped out and made his way to the spot, where he found Rashmi as well as a dozen other people. They were stranded in the dark, shivering in the rain. They all lived far away and had no place to go for the night.
Rajen took all of them to his one-bedroom flat, where he served them dinner and invited them to spend the night.
"By doing so," says Rajen, "I was simply fulfilling my karma, paying the universe back for the good it had done for me."
"God is kind. My daughter had just started her new job that day, and had gone for her training. She was stranded too. While she was trying to get to our relatives, she almost drowned, but a young stranger saved her. He and his friends even dropped her to my relative's place and phoned me to say she was safe. One good turn deserves another."
A2. Order
Look at the following sentences from the passage and put them in the correct sequence: (2)
(a) He took them to his one-bedroom flat.
(b) Rajen found Rashmi as well as a dozen other people shivering in the rain.
(c) Mumbai had come to a halt and people were trapped everywhere.
(d) Rajen Dutia received an urgent call.
A3(i). Fill in the blanks :
Select the words given in the passage (1)
(i) Thousands Of pilgrims were …………….. due to the cloud burst in Uttarakhand.
(ii) The tiger was ……………… by the hunter.
(ii). Antonyms:
Select the correct antonyms for the given words from the alternatives :
(1) Please :
(a) unplease (b) displease (c) misplease
(2) Safe: '
(a) insafe (b) safeless (c) unsafe
A4(i) Tags :
Select the correct tag for the alternatives given below :
One good turn deserves another.
(a) Doesn’t it? (b) don’t it (c) does it?
(ii). Guess:
Choose the correct answer : (1)
Rajen can you please take her home? ‘Can’ indicates :
(a) Obligation (b) ability (c) permission
A5. Personal Response :
‘ one good turn
Deserves another.’
Explain with an
example of your own.
Read the following extract and answer the questions given
below:
Prominent among the urges that inspire and drive a person in life, is the mge to be a somebody. It is quite human, especially in the early stages of life, to want to do something to win laurels and admiration of all around. There's a pitfall though - the very process of becoming a somebody may subtly reduce yon to a nobody.
American poet Emily Dickinson, who lived in obscurity, has an interesting poem on this theme. "I'm nobody!" she declares, with apparent pride.
"Who are you?
Are you nobody, too?"
Why should anybody be happy about being nobody?
The poem explains :
"How dreaiy to he somebody!
How public, like a frog
To tell your name the livelong day
To an admiring bog!
The word 'bog' is significant. When you become a somebody, you invite adulation :
this then begins to bog you down. The moment you think you have arrived, you begin to stagnate, or, worse, your downslide begins. An endless list of writers, artists, sportsmen, politicians ..... fit this pattern of personal history.
To sustain your development in absolute terms, to become a true somebody, it is important to remain a temporal nobody. Even if destiny makes you a temporal somebody,
you should be able to see yourself as merely an agent of a superior power; no more. This requires an exercise of will. You have to constantly watch out and talk to yourself morning and evening.
(1) What is the main idea of the extract? (1)
(2) Why is it important for one to remain a temporal nobody? How? (1)
(3) What does Emily Dickinson declare with pride? Why? (2)
(4) What would you like to be in your life - Somebody or nobody? Why? (2)
(5) Rewrite the following sentences in the ways instructed
(i) This requires an exercise of will.
(Rewrite it using the Simple Future tense.) (1)
(ii) You have to constantly watch out and talk to yourself.
(Rewrite it using another modal auxiliary showing 'compulsion'.) (1)
(iii) You begin to stagnate.
(Rewrite it using the noun form of the word underlined.) (1)
(6) Find out the words from the extract which mean -
(i) danger (1/2)
(ii) praise (1/2)
Read the following extract and answer the questions given below:
One day, King Amrit and Chandan were taking a walk on the terrace of the palace. The terrace offered a beautiful view of the surroundings, and they could see far into the distance. They spotted the weekly market from up there, with people in colourful clothes buying and selling all kinds of things. There was plenty to buy and people had money to buy too. There were no poor people to be seen anywhere. The King watched with a smile on his face. He was delighted to see the prosperity of his kingdom. Like any good ruler, he was happy ·when his people were happy.
He turned to Chandan and said, ''See how contented my people are. But I want to check this first-hand by talking to them. Tomorrow, summon people from all walks of life to the court, and I will ask them myself how they are doing.'' Chandan was used to the king's strange requests and went off to carry out this order.
The next day, the King arrived in the court humming a happy tune to himself. Seeing all the people gathered there waiting for him, he was even more pleased. He cleared his throat and said in a loud voice, ''I have called you here to ask you a very important question. As your king, I need to know if all of you are contented. Do you have enough for your needs? Do you know anyone who is not happy about anything?''.
(1) What do you understand about the King from this extract?
(2) Why did the King want to talk to his people?
(3) How did the King come to know about the prosperity of his kingdom?
(4) According to you, what should the Government do for the bettennent of the poor people?
(5) Rewrite the following sentences in the ways instructed :
(i) He was delighted to see the prosperity of his kingdom.
(Make it a rhetorical question.)
(ii) Summon people from all walls of life to the court
(Rewrite it beginning with 'Let ..... ')
(iii) As soon as the King arrived in the court humming a
happy tune to himself, he cleared his throat.
(Rewrite it using 'No sooner .... than'.)
(6) Find out the words from the extract which mean:
(i) development
(ii) examine
(A) Read the following extract and answer the questions given below:
Chronic floods during the monsoon, on average, affect more than 30 million Indians annually Ironically, 60% of India's farmland, 66% of its livestock and its entire forest area depend on rains for survival.
According to a recently released Central Water Commission (CWC) report, on an average, 7·21 million hectares (roughly 72,000 sq. km.) go under floodwater. This water typically ravages 3·78 million hectares of agricultural land, damaging crops worth Rs. 1, 118 crores annually.
Heavy rains and floods account for nearly 1,700 lives lost annually. Apart from this, I ·25 lakh houses are annually damaged by torrential rains that also wipe out nearly 96,000 livestock.
Floods are the most recurrent natural calamity, hitting India almost every year. According to the CWC's report on financial aspects of flood control, anti-sea erosion and drainage projects, it is not possible to provide absolute protection instantly to all flood-prone areas. It says that such an attempt will neither be practical nor economically viable.
The CWC's analysis of floods in India from 1953 to 2011 shows a marginal decline in flood-affected areas over the years, the data shows 1977 1978 and 1979 were the worst-hit. The 1977 floods killed over 11,000 people, six-time the average for the 59 years, between 1953 and 2011. In terms of area and population affected, the floods of 1978 were the most destructive.
In terms off the financial loss, recent floods have been far more destructive. The total loss of crops, houses and public utilities in 2009 was Rs. 32541 crores, the highest for any year.
Question
(1) What is the above extract about?
(2) How do floods adversely affect India?
(3) Why is it not possible to provide absolute protection to all flood-prone areas?
(4) How would you help the flood-affected people?
(5) Rewrite the following sentences in the ways instructed :
(i) The floods of 1978 were the most destructive.
(Change the sentence into the 'positive degree'.)
(ii) Floods are the most recurrent natural calamity hitting India almost every year.
(Make it a complex sentence.)
(iii) Floods have been far more destructive.
(Rewrite the sentence using the Simple Present tense.)
(6) Give the meanings of:
(i) entire
(ii) calamity
(B) Write a brief summary of the above extract with the help of the points given below and suggest a suitable title.
Floods - natural, recurrent calamity in India - destroy life and property - no absolute protection - neither practical nor economically viable- floods in 1977 and 1978.
Read the extract and do the activities that follow:
My mother was still managing Green's, even though its days were numbered. The day after my return I joined her in the small office, where she sat behind her over-large desk, telephone on her right and the latest paperback western before her, ready to be taken up when noting much was happening – which was fairly often. My mother enjoyed reading westerns-particularly Luke Short, Max Brand, and Clarence E Mulfordmuch in the same way that I enjoyed detective fiction. Both genres were freely available in cheap collins ‘White Circle’, edition published during and just after the War.
We discussed the affair of the skeleton in the cupboard, but as there was no longer any mystery about it, there was nothing for me to investigate. However, armed with the key to the store room, I went down to the basement on my own and made a thorough search of all the old furniture, on the offchance that another skeleton moght tumble out of a cupboard or be found jammed into a drawer or trunk. I did find some old tennis rackets, back numbers of Punch, a cracked china chamber-pot, some old postcards of Darjeeling and Simla, and a framed photograph of King Edward the Seventh. I took the copies of ‘Punch’ to my room and read the reviews of all the plays that had been running in London between 1926 and 1930, thus becoming an authority on the theatre in England of that period.
A1. True/False
State whether the following statements are true or false:
(i) The narrator found one skeleton jammed into a drawer
(ii) The narrator did not like to read detective fiction
(iii) The narrator's mother was managing the Green's hotel
(iv) The narrator wanted to be an authority on the English theatre of that period
A2. Write a gist :
Write a gist of the above given extract in about 50 words.
Read the following passage and do the given activities :
A1. Fill up the blanks with virtues of dogs : (2)
(1) __________
(2) __________
(3) __________
(4) __________
| Human and dogs are inseparable for thousands of years and they are dependent on each other for protection and survival. Relationship between humans and dogs is often characterized by strong emotional bonds which run both way. Dogs are very popular as pets and companions. Dog is the ‘Man’s Best Friend’ and a family member. The dog is one of the most loyal, faithful and devotee animal. In earlier days dogs were kept mainly for hunting and guarding; now they are kept for companionship, protection and showmanship. There are millions of people all over the world who are dog lovers Puppies need more attention at the, early age. As much as possible try many methods of socialization, such as playing with them, taking them for walk, expose them to crowds, make them to obey the orders etc. |
A2. Methods of socialization of puppies are : (2)
(1) …......................
(2) …......................
(3) …......................
(4) …......................
A3. Cross out the odd man : (2)
(i) Inseparable, dependent, protection, popular.
(ii) Hunting. guarding, playing, petting.
(iii) Earlier, human, relationship, family
(iv) Often, mainly, now, emotional
A4.
(1) There are millions of people all over the world. (1)
(Pick out the determiners and write them)
(2) Puppies need more attention. (1)
(Rewrite the sentence without changing its meaning beginning with : Puppies don’t ….....)
A5. Should we ban keeping pets ? Justify. (2)
Read the following extract and answer the questions given
below:
So what is a city? It's a dense amalgamation of buildings and people. A city must provide equity and also be sustainable. As an architect who has been closely connected with Delhi and its planning, my wish list is more about the direction we need to take
so that future generations don't end up living in chaotic dysfunctional cities.
The first requirement for a city is a pragmatic plan. Many of our cities such as Delhi and Bhubaneshwar and even Port Blair in the Andamans have reasonably good master plans. Many also have City Development Plans which have been made an essential
requirement to draw funds from the government's Urban Renewal Programme (JNNURM). But they should be updated frequently based on the changing needs of its people.
And let's not forget its citizens-they need to be more proactively involved when evolving master plans. But often, there's a lack of planning and inadequate implementation systems. This applies to all essential components of city-streets, public transport system, traffic management, affordable housing, cars and parking, drainage, water supply, sewerage, and garbage. Any deficiency in these will lead to poor quality cities which won't be able to handle the pressure of increased population and changing needs.
The second requirement of a good city is good social infrastructure such as parks and places for leisure such as river and sea fronts. It needs to preserve and protect its heritage.
(1) What does a city require to emerge as a good city?
(2) What is the second requirement of a good city?
(3) What are the basic requirements to draw funds from the government's-Urban Renewal programme (JNNURM)?
(4) What suggestions will you give to make your city ideal?
(5) Rewrite the following sentences in the ways instructed:
(i) It's a dense amalgamation of buildings and people.
(Rewrite it using 'as well as'.)
(ii) A city must provide equity and also be sustainable.
(Rewrite it using another modal auxiliary showing "advice".)
(iii) The first requirement for a city is a pragmatic plan.
(Frame a 'Wh' ·question to get the underlined part as an answer.)
(6) Match the words in column 'A' with their meaning in 'B':
| Column A | Column B |
| 1 pragmatic | 1 blend |
| 2 amalgamation | 2 fantastic |
| 3 realistic | |
| 4 ancient |
Read the following passage carefully.
1. Few guessed that this quiet, parentless girl growing up in New York City would one day become the First Lady of the United States. Even fewer thought she would become an author and lecturer and a woman much admired and loved by people throughout the world.
2. Born Anna Eleanor Roosevelt in 1884 to wealthy, but troubled parents who both died while she was young, Roosevelt was cared for by her grandmother and sent to school in England. In 1905, she married her distant cousin, Franklin Delano Roosevelt. She and her husband had six children. Although they were wealthy, her life was not easy and she suffered several personal tragedies. Her second son died when he was a baby. In 1921, her strong athletic husband was stricken with polio, which left him physically disabled for life.
3. Eleanor Roosevelt was a remarkable woman who had great intelligence and tremendous strength of character. She never let things get her down. She nursed her husband back to good health and encouraged him to remain in politics. She then helped him to become Governor of New York, and in 1933, President of the United States.
4. While her husband was President, she took a great interest in all the affairs of the country. She became her husband's legs and eyes; she visited prisons and hospitals; she went down into mines, up scaffoldings, and into factories. Roosevelt was tireless and daring. During the depression, she travelled all over the country bringing goodwill, reassurance, and help to people without food and jobs. During World War II she visited American soldiers in camps all over the world. The United States had never known a First Lady like her.
5. Roosevelt also kept in touch with the American people through a daily newspaper column called 'My Day'. She broadcast on the radio and delivered lectures, all first for a First Lady.
1.1 On the basis of your understanding of the above passage answer the following questions: (any eight)
(a) How was Eleanor Roosevelt's personality in contrast to what she became?
(b) Apart from being the First Lady what else did she have to her credit?
(c) What challenges did she face in her personal life but remained unfazed?
(d) Eleanor was a strong woman who helped her husband become the President of America. How?
(e) What does the statement: 'she became her husband's legs and eyes' mean?
(f) What was her special contribution during the depression?
(g) How did she motivate soldiers during World War II?
(h) What did she do for the first time for a First Lady?
(i) What side of her personality is reflected in this passage?
Based on the careful reading of the passage given below, answer any four out of five questions that follow:
|
Climate change and global warming are the biggest threats of the present time and how the world manages to control pollution will define our future. Rising industrialization, urbanization, deforestation etc., are endangering the natural ecosystem. Since 1880, the earth’s temperature has been rising at a rate of 0.14° F (0.08° C) per decade and the rate of increase has doubled since 1981 at 0.32° F (0.18° C) per decade. The 10 warmest years on record have occurred since 2015, with 2020 recorded as the second-warmest year as per the National Oceanic and Atmospheric Administration (NOAA). With growing economies, global carbon measurements have been rapidly rising for the last 15 years. As per recent data, in January 2022, carbon dioxide (CO2) measurement stood at 418 parts per million, up around 11% from 378 parts per million recorded since 2007. |
(a) What is the key to defining our future?
- The means employed to control pollution.
- The means employed to control resources.
- The means employed to control state policies.
- The means employed to educate masses.
(b) Which of the following elements are not responsible for endangering natural ecosystem?
- Deforestation
- Inflation
- Industrialization
- Urbanization
(c) According to the passage, economy, and carbon emissions have been ______ to each other for last 15 years.
- Inversely proportionate
- Directly proportionate
- Not related
- Disproportionate
(d) Name the institution responsible for observing and recording earth’s temperature over the years.
- National Organic and Atmospheric Administration
- National Oceanic and Atmospheric Administration
- North Organic and Atmospheric Administration
- National Offshore and Atmospheric Administration
(e) Carbon dioxide measurement stood at ______ parts per million in 2007.
- 387
- 378
- 481
- 418
Read the passage given below:
| (1) | When we think of the game of cricket, we come to the conclusion that it is primarily a game that depends on outstanding physical activities, good hand-eye coordination, speed, skill and strength. It provides entertainment and generates strong feelings of excitement. A good match of cricket or of any other game neither adds to the existing stock of human knowledge nor reveals any secret of existence. It does not carry any deep meaning but most people, particularly the lover of sports attach deep emotions and numerous meanings to it. Games are thought of as a metaphor for life. They are supposed to teach many lessons. In fact, more is said and written about a cricket match than about scientific findings or great philosophy. |
| (2) | This is because games, like a morality play, in which settings and rules are made by us, can easily make people test their fair and foul conduct, principles of reward and punishment, and emotions of joy and disappointment. They can make us experience the thrill of war without exposing us to its dangers. A man watching a cricket match on T.V. and munching popcorn is like a surrogate warrior. In fact, games provide us with a safe outlet for our aggressiveness. If games become aggressive, they lose the very purpose of providing entertainment and purging us of our aggressiveness. They can calm our impatience without creating any conflict. |
| (3) | Commentators, journalists, politicians and analysts can do a great favour to the competing teams by keeping the excitement within limits. The teams should play without being dominated by feelings of national honour and shame. Excellent performance of the players of both teams should be enjoyed and appreciated. Winning or losing in a game should not be taken seriously. A game is fun if it is played with true spirit of sportsmanship. |
Based on your understanding of the passage, answer the questions given below:
- Complete the sentence by choosing an appropriate option: (1)
Most people conclude that cricket is primarily a game because ______.- it is played as a match
- it requires two teams
- it includes physical activity
- it depends only on skill and strength.
- Comment on the writer's reference to 'that cricket does not reveal any secret of existence. (1)
- List two responses to which watching a game of cricket gives rise to. (1)
- Select the option that conveys the opposite of 'destroy' from words used in the passage. (1)
- reveals
- experience
- generate
- purging
- The writer would not agree with the given statements based on paragraph 2, EXCEPT (1)
- Rules of any game are made by people.
- Watching a cricket match makes the viewer believe that he is fighting a battle.
- It is necessary for a game to be aggressive in order to build excitement.
- A game can test people's sense of fair judgement.
- With reference to the passage, a spectator is compared to a 'surrogate warrior'. (1)
Choose the option that best describes this phrase:- a spectator who is paid to watch.
- a spectator who is in pain while watching the match.
- a spectator who enjoys the match as an armchair soldier.
- a spectator who makes judgments about reward and punishment.
- Why does the writer compare games to a morality play? (1)
- Complete the given sentence with an appropriate inference with respect to the following: (1)
The writer says that games can calm our impatience without creating any conflict by ______. - The writer advises the players that games should not become aggressive because ______. (1)
- Select the most suitable title for the above passage. (1)
- Excellent Performance by Cricketers
- The Benefits of Playing Cricket
- Cricket - The King of Games
- The True Spirit of Playing Games
