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Question
Mention three remedies available to consumers under the Consumer Protection Act. 1986.
Solution
Remedies granted under the Act. The District Forum / State Commission / National Commission may pass one or more of the following orders to grant relief to the aggrieved consumer
- to remove the defects pointed out by the appropriate laboratory from goods in question.
- to replace the goods with new goods of similar description which shall be free from any defect;
- to return to the complainant the price or. as the case may be. the charges paid by the complainant;
- to pay such amount as may be awarded by it as compensation to the consumer for any loss or injury suffered by the consumer due to negligence of the opposite party.
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