English

Ms. Emma, a working woman wants to purchase a laptop online. She came across an attractive offer on a popular e-commerce website. - Commercial Applications

Advertisements
Advertisements

Question

Ms. Emma, a working woman wants to purchase a laptop online. She came across an attractive offer on a popular e-commerce website. The website claimed to offer the latest model at a significantly discounted price with free shipping. Excited about the deal, Emma placed her order immediately. Emma received a damaged laptop. She tried contacting the website's customer support, but her calls and emails went unanswered.

Based on the case study, which of the following Consumer Right can be exercised by her.

Options

  • Right to be Heard

  • Right to consumer education

  • Right to choose

  • Right to seek redressal

MCQ

Solution

Right to seek redressal

shaalaa.com
Concept of Consumer Rights
  Is there an error in this question or solution?
2024-2025 (April) Specimen Paper
Share
Notifications

Englishहिंदीमराठी


      Forgot password?
Use app×