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In order to exercise their rights, consumers must make correct choices and fulfill certain duties. Enumerate five such responsibilities. - Commercial Applications

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Questions

In order to exercise their rights, consumers must make correct choices and fulfill certain duties. Enumerate five such responsibilities. 

Discuss the duties of a consumer.

Answer in Brief

Solution

In order to exercise their rights consumers must fulfil the following duties:

  1. While purchasing goods and services, check their quality and insist on warranty card. Consumers should buy products marked with ISI, AGMARK and other quality certifications.
  2. Ask for the cashmemo for the items purchased.
  3. Form consumer associations to create awareness and represent consumers in various committees formed to deal with consumer matters.
  4. Make complaints for their genuine grievances. Even if the value of the goods/services involved is small, its impact on society can be large. Take the help of consumer associations in seeking redressal of grievances.
  5. Consumers must know and exercise their rights.
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Concept of Consumer Rights
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Chapter 12: Issues of the Environment - EXERCISES [Page 200]

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Goyal Brothers Prakashan Commercial Applications [English] Class 10 ICSE
Chapter 12 Issues of the Environment
EXERCISES | Q 11. | Page 200
Goyal Brothers Prakashan Commercial Applications [English] Class 10 ICSE
Chapter 12 Issues of the Environment
EXERCISES | Q 2. | Page 100
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