Question

What are the advantages of E-Commerce to a consumer?

Answer 1

The pros and cons of E-Commerce affect three major stakeholders: consumers business organisations, and society.

The following are the advantages of E-Commerce for a consumer.

• Advantages:

1. E-Commerce system is operated on all days and all the day. It is able to conduct business 24 × 7. Neither consumers nor suppliers need physical stores to be opened to do business electronically. People can interact with businesses at a time of their convenience.
2. Speed is a major advantage in E-Commerce. Advanced Electronic communications systems allow messages to reach across the world instantaneously. There is no need to wait days for a catalogue to arrive by post. Communication delay is not a part of the Internet or E-Commerce world.
3. The Internet is too easy to ‘shop around’ for products and services that may be more cheaper and effective than left o buy only in a Brick and Mortar shop. It provides an opportunity to buy at reduced costs. It is possible to, explore the Internet, identify original manufacturers, thereby bypass wholesalers and achieve a cheaper price.
4. The whole world becomes a shop for today’s customers. They can have a wide choice by comparing and evaluating the same product at different websites before making a purchase decision.
5. Customers can shop from home or anywhere at their convenience. They don’t need a long wait to talk to a salesman. They can read the details regarding model numbers, prices, features, etc. of the product from the website and buy at their own convenience. Payments can also be made online.