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Question
Which of the following statement is true?
Options
Customer is not a stakeholder of firm
Customer is a stakeholder
Bank is an internal stakeholder
None of these
Solution
Customer is not a stakeholder of firm
Explanation:
In the modem business, the motto is to 'delight the customer', which means offering customers more than what they expect. Customers are the suppliers of bread and butter (revenue) to a business enterprise. However, the customer is not a stakeholder as he does not have a stake in the firm.
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