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प्रश्न
Which of the following statement is true?
विकल्प
Customer is not a stakeholder of firm
Customer is a stakeholder
Bank is an internal stakeholder
None of these
उत्तर
Customer is not a stakeholder of firm
Explanation:
In the modem business, the motto is to 'delight the customer', which means offering customers more than what they expect. Customers are the suppliers of bread and butter (revenue) to a business enterprise. However, the customer is not a stakeholder as he does not have a stake in the firm.
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संबंधित प्रश्न
Which of the following statement is true in the context of customer?
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Who are customers?
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Explain the expectations of customers from a firm.
