Advertisements
Advertisements
Question
Write short answer of the following.
Explain any five rights of Consumers.
Solution
The following are the rights of a consumer:
i. Right to Safety - Every consumer has the right to be safeguarded against goods and services that are hazardous to his life, health and property.
ii. Right to be Informed - A consumer has the right to be informed about the quality, quantity, price, ingredients, weight, etc., of the goods and services.
iii. Right to Choose - A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, he/she should not be compelled to buy from any particular seller.
iv. Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.
v. Right to Seek Redressal - A consumer has the right to seek redressal and compensation in case of any exploitation.
APPEARS IN
RELATED QUESTIONS
State any three responsibilities that a consumer should keep in mind while purchasing, using and consuming goods and services.
Select the proper option from the options given below and rewrite the complete sentence:
Right to ________ restricts monopolistic tendencies in the market.
Select the proper option from the options given below and rewrite the complete sentence:
The Government has established ________ to settle the consumer disputes by compromise.
Write a word or a phrase or a term which can substitute the following.
The right of a consumer which allows him to express his views.
Write a word or a phrase or a term which can substitute following.
The right of a consumer which creates awareness in him about his rights.
Write a word or a phrase or a term which can substitute the following.
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs.
Write short note on the following.
Responsibilities of consumers
Write short note on the following.
National Commission
Write short note on the following.
State Commission
State with reasons whether the following statement True or False.
Consumer, being the king of the market, does not have any responsibilities.
Write short answer of the following.
What is the jurisdiction of National Commission?
Write short answer of the following.
What is the jurisdiction of the State Commission?
Answer the following question
What do you mean by consumer? Explain various rights of consumer.
Your mother purchased a washing machine for Rs. 10,000 from an authorised dealer of the manufacturer with a verbal guarantee that the machine will be replaced with a new one if any of its parts becomes defective within 3 months from the date of purchase. The motor of the machine was burnt within 15 days of its purchase. On complaining, the seller refused to replace the machine. Name the redressal agency under Consumer Protection Act where your mother can file the complaint.
Under The Consumer Protection Act, 2019, ______ can be approached to file a complaint by the legal heir of a deceased consumer if compensation claimed is Rs. 3 crores?
