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Question
Write a word or a phrase or a term which can substitute the following.
The right of a consumer which allows him to express his views.
Solution
The right of a consumer which allows him to express his views – Right to be heard.
Explanation:
The right to be heard allows a consumer to file a complaint and assures that his/her grievances will be heard with due consideration. This right is one of the six rights of consumers; it assures the consumer that their interest will be taken care of at appropriate forum.
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