HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship
Academic Year: 2021-2022
Date: March 2022
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- All questions are compulsory.
- Answers are to be written in complete sentences. One-word answers or incomplete sentences will not be given credit.
- Figures to the right indicate full marks for the questions.
- Figures to the left indicate question numbers.
- Answer to every question must start on a new page.
- Use of colour pens/pencils etc. is not allowed. Blue/Black pens are allowed.
_____________ is the fundamental function of management.
Chapter: [0.02] Functions of Management
_____________ is set of activities which is concerned with efficient movement of finished goods from place of production to place of consumption.
Chapter: [0.08] Marketing
_________ banking refers to the use of banking services with the help of mobile phones.
Chapter: [0.04] Business Services
In India, the consumer protection act was initiated in the year ____________.
Chapter: [0.07] Consumer Protection
An entrepreneur is a person who starts a ______.
Chapter: [0.03] Entrepreneurship Development [0.08] Entrepreneurship Development
What is principle management?
Chapter: [0.01] Principles of Management [0.06] Principles of Management
What is demand deposits?
Chapter: [0.04] Business Services
What is Right to Represent?
Chapter: [0.07] Consumer Protection
What is exchange bank?
Chapter: [0.04] Business Services
Correct the underlined word and rewrite the following sentence.
Security in job always affects adversely on the efficiency of employees.
Chapter: [0.01] Principles of Management
Correct the underlined word and rewrite the sentence.
In exchange concept of market emphasis is given on ‘buying and selling of goods or services’.
Chapter: [0.08] Marketing
Correct the underlined word and rewrite the sentence.
The person who is protected against certain losses is known as insurer.
Chapter: [0.04] Business Services
Correct the underlined word and rewrite the sentence.
Every year15th March is observed as ‘National Consumer Rights Day’.
Chapter: [0.07] Consumer Protection
Correct the underlined word and rewrite the sentence.
Plastic currency is a form of electronic currency that exists only in cyberspace.
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
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Arrange in proper order.
Coordinating, Staffing, Directing.
Chapter: [0.01] Principles of Management [0.06] Principles of Management
Arrange in proper order.
Controlling, Planning, Organising
Chapter: [0.02] Functions of Management
Arrange in proper order.
District Judge, Supreme Court Judge, High Court Judge
Chapter: [0.07] Consumer Protection
Arrange in proper order.
Placing an orders, Cash on delivery, Registration
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
Arrange in proper order.
Claim, Accident, Taking the policy, Compensation
Chapter: [0.04] Business Services
Explain the following term/concept.
Organising
Chapter: [0.02] Functions of Management
Explain the following term/concept.
Labeling
Chapter: [0.08] Marketing
Explain the following term/concept.
Corporate Social Responsibility
Chapter: [0.06] Social Responsibilities of Business
Explain the following term/concept.
National Commission.
Chapter: [0.07] Consumer Protection
Explain the following term/concept.
Controlling
Chapter: [0.02] Functions of Management
Explain the following term/concept.
Promotion of the product
Chapter: [0.08] Marketing
Study the following case/situation and express your opinion.
| Ms. Harshali has started a new business two years ago. Her customers are located in different parts of the country and hence they are directly depositing bill amounts in her business account. At the same time, she used to pay various payments from this account only. |
- Identify the Type of account maintained by Ms. Harshali.
- Suggest anyone modern way of money transfer to Ms. Harshali.
- What kind of facility does she get on her bank account?
Chapter: [0.04] Business Services
Study the following case/situation and express your opinion
Following are details of Tined Food.
- Mix Cheesy Masala
- Batch No.3180/BTU98D dtd.17.03.2021 00:46
- Manufactured by: M/s. Great Tastes Food Ltd.
- Manufacturing Date: 17.03.2021 (Best before 8 months)
- Rs.130/- (200 gms.)
- Which right is represented in above example?
- If product has some deficiency and producer refuses to accept it and ignores the complaint where can aggrieved consumer seek redressal?
- State the name of the act?
Chapter: [0.07] Consumer Protection
Study the following case/situation and express your opinion.
Mr. Sadagopan is a businessman he has two factories in Indore and Bhopal. He lives in Bhopal with his wife and two daughters aged 5 and 8 years.
- Can Mr. Sadagopan take life insurance policy for two children?
- Is child insurance is suitable for a wife of Mr. Sadagopan?
- Which type of insurance should Mr. Sadagopan take for protecting his factories from loss due to fire?
Chapter: [0.04] Business Services
Distinguish between the following:
Co-ordinating and Controlling
Chapter: [0.02] Functions of Management
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Distinguish Between.
Fixed deposit account and Savings account
Chapter: [0.04] Business Services
Distinguish between.
Traditional business and E-business
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
Distinguish Between:
Fire Insurance and Marine Insurance
Chapter: [0.04] Business Services
Explain the types of Marketing Mix.
Chapter: [0.08] Marketing
Answer in brief.
Explain any five function of entrepreneur.
Chapter: [0.03] Entrepreneurship Development
State social responsibilities of business towards society.
Chapter: [0.06] Social Responsibilities of Business
Justify the following statement.
Principles of management are flexible in nature.
Chapter: [0.01] Principles of Management
Justify the following statement.
Promotion plays an important role in marketing.
Chapter: [0.08] Marketing
Justify the following statement.
Business organisations have responsibilities towards different interest groups
Chapter: [0.06] Social Responsibilities of Business
Justify the following statement.
Outsourcing is important.
Chapter: [0.05] Emerging Modes of Business
Explain significance of principles of management.
Chapter: [0.01] Principles of Management [0.06] Principles of Management
Describe any five points of importance of staffing.
Chapter: [0.02] Functions of Management
Attempt the following.
Explain various 'Concepts of Market'.
Chapter: [0.08] Marketing
Explain different types of banks.
Chapter: [0.02] Business Services
Attempt the following.
Explain means of consumer protection.
Chapter: [0.07] Consumer Protection
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