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Explain the Following Rights of a Consumer as Provided Under Consumer Protection Act 1986 : Right to Choose - Business Studies

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प्रश्न

Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose

उत्तर

Right to Choose: A consumer has the right to have access to and choose from a wide variety of goods and services available in the market at competitive prices. Accordingly, the retailers or suppliers should offer a large variety of products to consumers. Also, they must not be biased towards a particular product.

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Consumer Protection Act 1986 (COPRA)
  क्या इस प्रश्न या उत्तर में कोई त्रुटि है?
2014-2015 (March) Delhi Set 3

संबंधित प्रश्न

The Consumer Protection Act was passed in the interests of the sellers.


Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.

He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.

He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.

1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.

2) Also, state any four points of importance of the concept identified in (i) above.


Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :

Right to be informed;


Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to Safety;


State with reasons, whether the following statement is True or False:

Consumer Protection Act is not a blessing for the consumers.


Getting good quality products is the basic right of this group of society.
 

The court established by Government to settle consumer disputes by mutual compromise.


Write short note on the following.

Rights of consumers.


Consumer Protection Act provides protection to the consumers.


Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.


State with reasons whether the following statement is True or False.
In India consumer protection act is not required.


Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint. 


Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa. 


Mention three remedies available to consumers under the Consumer Protection Act. 1986.


What are the objectives of the Consumer Protection Act,1986?


Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.


Enumerate any five responsibilities of a Consumer Protection Act, 2019.


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