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महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

A Consumer Dispute Redressal Agency Working at a National Level. - Organisation of Commerce and Management

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प्रश्न

A consumer dispute redressal agency working at a national level.

उत्तर

NATIONAL COMMISSION

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2017-2018 (July) Set 1

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व्हिडिओ ट्यूटोरियलVIEW ALL [1]

संबंधित प्रश्‍न

Distinguish between the following:

District Forum and State Commission.


Match the correct pairs

Group 'A'

Group 'B'

a. Common seal 

1. Related with human factors

b. Bonded Warehouses 

2. Located at railway station

c. B to C

3. Business to Business

d. Mumbai Grahak Panchayat 

4. Joint Stock Company

e. Staffing 

5. Political organisation

 

6. Business to consumer

 

7. Located within the ports

 

8. Partnership firm

 

9. Related with financial factor

 

10. Non – Government Organisation working for consumers.


A consumer dispute redressal agency that handles claims up to rupees twenty lakhs (Rs. 20,00,000)


How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.


Write only ‘one’ word or phrase or term which can substitute the following statement :

A consumer dispute redressal agency the handles claims of more than ` 1 (one) crore.


State Commission National Commission


A Consumer Disputes Redressal Forum, to be known as the District Forum.


The number of members in the State Forum are .................. .


District Forum and National Commission.


Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986.


District Forum and State Commission

 
 

A consumer can file a complaint in the appropriate state Commission· in case the value of the goods or the services in question is more than Rs ______. lakhs but is less than Rs______ crore.


Which of the following statements is correct?

  1. The Consumer Protection Act provides for six consumer rights.
  2. The Consumer Protection Act provides for seven consumer rights.

Your mother purchased a washing machine for Rs. 10,000 from an authorised dealer of the manufacturer with a verbal guarantee that the machine will be replaced with a new one if any of its parts becomes defective within 3 months from the date of purchase. The motor of the machine was burnt within 15 days of its purchase. On complaining, the seller refused to replace the machine. Name the redressal agency under Consumer Protection Act where your mother can file the complaint.


Match the REDRESSAL AGENCY as per Consumer Protection Act in Column I with the COMPENSATION CLAIMED in Column II.

  Column I Column II
(i) District Commission Exceeds Rs. 2 crore
(ii) National Commission Exceeds Rs 50 lakh but does not exceed Rs 2 crore
(iii) State Commission Does not exceed Rs 50 lakh

State any five reliefs available to a consumer if the consumer court is satisfied with the genuineness of the complaint.


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