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प्रश्न
Assertion: Services cannot be standardised.
Reason: Services are homogenous in nature.
पर्याय
Both Assertion and Reason are true and Reason is the correct explanation of Assertion.
Both Assertion and Reason are true but Reason is not the correct explanation of Assertion.
Assertion is true but Reason is False.
Assertion is False but Reason is true.
MCQ
उत्तर
Assertion is true but Reason is False.
Explanation:
While some components can be standardised for operational efficiency and brand consistency, services cannot be completely standardised. Due to the human element in service delivery, services differ across providers and customers, even within the same business.
shaalaa.com
Product Mix - Services
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