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प्रश्न
Differentiate between formal and informal organisations on the basis of (i) origin, (ii) authority, and (iii) flow of communication.
उत्तर
Basis of Difference | Formal Communication | Informal Communication |
Origin | It originates from the defined authority and hierarchy in the organisation. | It originates from social interactions among the employees and the need of employees to exchange views. |
Authority | Members are bound by a hierarchical structure. Due to formal and impersonal relationships, superior or top-level managers have a higher level of authority than subordinates. | Members have equal authority due to informal and personal relationships among the employees. |
Flow of Information | The information has to pass through various formal communication channels. | Information is free to flow and no formal channels are followed. |
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संबंधित प्रश्न
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‘Panda Trucks Ltd.’ started earning huge profits. Another competiting company asked its production manager ‘Sanjay’ to investigate the reasons of earning huge profits by ‘Panda Trucks Ltd’. Sanjay found out that in both the companies there was systematic co-ordination among the various activities to achieve organizational goals. Every employee knew who was responsible and accountable to whom. The only difference was that in his
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