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प्रश्न
Enumerate any five responsibilities of a Consumer Protection Act, 2019.
उत्तर
Responsibilities of a Consumer under the Consumer Protection Act, 2019 (Any five):
- Be aware of various goods and services available in the market so that an intelligent and wise choice can be made.
- Buy only standardised goods as they provide quality assurance.
- Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely.
- Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.
- Assert yourself to ensure that you get a fair deal.
- Be honest in your dealings. Choose only from legal goods and services and discourage unscrupulous practices.
- Ask for a cash memo on the purchase of goods or services.
- File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed.
- Form consumer societies that would play an active part in educating consumers and safeguarding their interests.
- Respect the environment
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संबंधित प्रश्न
The Consumer Protection Act was passed in the interests of the sellers.
Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.
State the consumer right which Manuj exercised.
What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
State any six reliefs available to a consumer under the Consumer Protection Act, 1986.
State the rights of consumers.
The court established by Government to settle consumer disputes by mutual compromise.
State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.
Consumer Protection Act provides protection to the consumers.
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
State with reasons whether the following statement is True or False.
In India consumer protection act is not required.
Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint.
Write short notes on Consumer Protection Act, 1986.
What are the objectives of the Consumer Protection Act,1986?
Enumerate any five rights of a consumer under the Consumer Protection Act, 2019.
