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प्रश्न
Explain the role of consumer organisations and NGOs in protecting and promoting consumer’s interest.
उत्तर
Consumer Organisations and NGOs perform several functions to protect and promote consumer interests. These include:-
- Educating the general public about consumer rights by organising workshops, seminars, and other training programs.
- Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available, and other matters of interest.
- Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and publishing the same for consumer benefit.
- Encouraging consumers to protest and take legal action against exploitative, unscrupulous, and unfair trade practices of business organisations.
- Providing assistance to the consumer seeking legal remedy.
- Filing complaints in the appropriate consumer courts on behalf of the consumer.
- Taking the initiative in filing cases in consumer forums in the interest of the general public.
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संबंधित प्रश्न
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India had adopted the policy of liberalization in the year _________.
Mrs. Mathur sent a jacket to a laundry shop in January 2018. The jacket was purchased at a price of Rs. 4,500. She had previously sent the jacket for dry cleaning with Shine Dry Cleaners and the jacket was cleaned well. However, she noticed that her jacket had white discoloration marks when she collected the jacket this time. On informing the dry cleaner, Mrs. Mathur received a letter confirming that discolouration indeed appeared after the jacket was dry cleaned. She contacted the dry cleaner multiple times and requested for compensation for discoloured jacket but to no avail.
Upon Consumer court’s intervention, Shine Dry Cleaners agreed to compensate Rs. 2,500 to Mrs. Mathur for the discoloured jacket.
a. Which right was exercised by Mrs. Mathur at the first instance.
b. Name and explain the right which helped Mrs. Mathur to avail the compensation.
c. State which consumer responsibility has been fulfilled by Mrs. Mathur in the above case.
d. State any other two responsibilities to be assumed by the consumers.
Write short note on the following.
Role of NGOs in consumer protection.
Role of Consumer Organisation and the functions of NGOs (Non-government Organizations )?
What are the responsibilities of a consumer?
Which of the following are some of the ways in which the objective of consumer protection can be achieved.
What is the role of Consumer Organisations and NGOs in Consumer Protection?
Which of the following is incorrect regarding the functions performed by consumer organizations?
