Advertisements
Advertisements
प्रश्न
Write short note on the following.
Role of NGOs in consumer protection.
उत्तर
Nowadays, consumer organisations and non-governmental organisations (NGOs) play an important role in protecting and promoting consumers’ interests. Some of the important NGOs and consumer organisations include; Consumer Coordination Council, Common Cause, Consumer Protection Council, Consumers’ Association and Mumbai Grahak Panchayat. Some of the functions performed by these organisations for consumer protection are as follows:
i. Educating consumers - NGOs and consumer organisations organise various training programmes and workshops to educate consumers about their rights and responsibilities.
ii. Publishing journals - In addition to training programmes and seminars, they also spread awareness through journals and periodicals. Journals and other publications provide knowledge about consumer problems, legal remedies available and other such matters.
iii. Providing legal assistance - They also provide legal assistance and aid to the consumers and help them in seeking redressal.
iv. Testing quality of products - They carry out quality tests for various products in laboratories and publish the results. Such results help the consumers in making informed decisions.
v. Taking initiatives - They not only encourage consumers to register complaints but also take initiatives in filing cases in the general interest of the public.
APPEARS IN
संबंधित प्रश्न
National Commission has .............................. members in addition to the Chairman.
- 2
- 3
- 4
Name the employees organization protecting their rights
State any three functions performed by non-governmental organisations for consumer protection.
Under the Consumer Protection Act 1986, there is a quasi judicial consumer dispute redressal machinery for solving the complaints of the consumers.
India had adopted the policy of liberalization in the year _________.
Explain the role of consumer organisations and NGOs in protecting and promoting consumer’s interest.
Mrs. Mathur sent a jacket to a laundry shop in January 2018. The jacket was purchased at a price of Rs. 4,500. She had previously sent the jacket for dry cleaning with Shine Dry Cleaners and the jacket was cleaned well. However, she noticed that her jacket had white discoloration marks when she collected the jacket this time. On informing the dry cleaner, Mrs. Mathur received a letter confirming that discolouration indeed appeared after the jacket was dry cleaned. She contacted the dry cleaner multiple times and requested for compensation for discoloured jacket but to no avail.
Upon Consumer court’s intervention, Shine Dry Cleaners agreed to compensate Rs. 2,500 to Mrs. Mathur for the discoloured jacket.
a. Which right was exercised by Mrs. Mathur at the first instance.
b. Name and explain the right which helped Mrs. Mathur to avail the compensation.
c. State which consumer responsibility has been fulfilled by Mrs. Mathur in the above case.
d. State any other two responsibilities to be assumed by the consumers.
Write a word or a phrase or a term which can substitute the following.
Non-profit and non-political independent groups working for a definite cause.
Role of Consumer Organisation and the functions of NGOs (Non-government Organizations )?
What are the responsibilities of a consumer?
Which of the following are some of the ways in which the objective of consumer protection can be achieved.
What is the role of Consumer Organisations and NGOs in Consumer Protection?
Which of the following is incorrect regarding the functions performed by consumer organizations?
