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Which of the following is most suited meaning of "delight the customer"? - Commercial Studies

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प्रश्न

Which of the following is most suited meaning of "delight the customer"?

पर्याय

  • Offering to customer more than what they expect

  • Offering to customers less than they expect

  • Offering to customers what they don't expect

  • None of these

MCQ

उत्तर

Offering to customer more than what they expect

Explanation:

"Delight the customer" means to exceed customer expectations by providing them with more value or service than they anticipated. This creates a positive and memorable experience, fostering customer loyalty and satisfaction.

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पाठ 2: Marketing and Sales - EXERCISES [पृष्ठ २३]

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गोयल ब्रदर्स प्रकाशन Commercial Studies [English] Class 10 ICSE
पाठ 2 Marketing and Sales
EXERCISES | Q 12. | पृष्ठ २३
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