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Question
Which of the following is most suited meaning of "delight the customer"?
Options
Offering to customer more than what they expect
Offering to customers less than they expect
Offering to customers what they don't expect
None of these
Solution
Offering to customer more than what they expect
Explanation:
"Delight the customer" means to exceed customer expectations by providing them with more value or service than they anticipated. This creates a positive and memorable experience, fostering customer loyalty and satisfaction.
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