HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship
Academic Year: 2024-2025
Date: मार्च 2025
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Note :
- ALL questions are compulsory.
- Figures to the right indicate full marks for the questions.
- Figures to the Left indicate question numbers.
- Answer to every question must be started on a new page.
Start-Up India is an initiative of the ______.
RBI
Government of India
World Bank
Chapter: [0.03] Entrepreneurship Development
The President of District Forum is ______.
District Judge
High Court Judge
Supreme Court Judge
Chapter: [0.07] Consumer Protection
Select the proper option from the options given below and rewrite the completed sentence.
Postal services are administered by ______.
Private companies
Government of India
Panchayat
Chapter: [0.04] Business Services
The business should provide periodic information to ______.
Customers
Owners
Employees
Chapter: [0.06] Social Responsibilities of Business
In the ______ concept of market, the emphasis is given to the 'buying and selling of goods or services'.
Place
Exchange
Customer
Commodity
Chapter: [0.08] Marketing
Write a word/term/phrase for the following sentence.
Giving of distinct name to one's product.
Chapter: [0.08] Marketing
Give one word/phrase/term for the following sentence.
Organizations aim at promoting the welfare of the people.
Chapter: [0.07] Consumer Protection
Write a word or phrase a term that can substitute the following:
An employee who has the authority and support of the organization to implement his creative ideas.
Chapter: [0.03] Entrepreneurship Development
Henry Fayol has proposed 15 principles of management.
True
False
Chapter: [0.01] Principles of Management
Give one Word/Phrase/Term for the following statement.
It increases the team spirit of the workplace.
Chapter: [0.02] Functions of Management
The term e-business came into existence in the year 1998.
True
False
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
The Internet is the global system of interconnected computer networks that use the Internet protocol suite to link devices worldwide.
True
False
Chapter: [0.04] Business Services
Lok Adalat is also referred to as the 'People's Court'.
True
False
Chapter: [0.07] Consumer Protection
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Monopoly refers to a market situation when there is a single buyer of a commodity or service.
True
False
Chapter: [0.08] Marketing
The task of getting things done by others is known as management.
True
False
Chapter: [0.01] Principles of Management [0.06] Principles of Management
Match the pairs:
|
Group ‘A’ |
Group ‘B’ |
|
A) E-business |
1) Consumer to consumer |
|
B) B2C |
2) Exist everywhere |
|
C) Outsourcing |
3) First step |
|
D) Digital cash |
4) Business to Consumer |
|
E) Registration |
5) Electronic business |
|
6) BPO |
|
|
7) RTO |
|
|
8) Efficient business |
|
|
9) Exist only in cyberspace |
|
|
10) Last step |
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
Explain the following term/concept in detail.
Entrepreneur
Chapter: [0.03] Entrepreneurship Development [0.08] Entrepreneurship Development
Distinguish between Life Insurance and Marine Insurance.
Chapter: [0.04] Business Services
Explain the following term/concept in detail.
Imperfect Market
Chapter: [0.08] Marketing
Explain the following term/concept in detail.
Central Bank
Chapter: [0.04] Business Services
Explain the following term/concept in detail.
Consumer Welfare Fund
Chapter: [0.07] Consumer Protection
Explain the following term/concept:-
Start-ups
Chapter: [0.03] Entrepreneurship Development
Study the following case/situation and express your opinion.
Yash Ltd. is providing facilities for their female staff like a daycare centre for kids and work from home. Management also takes suggestions even though they are a member of trade unions, by doing this, Yash Ltd. is following social responsibilities towards which interest groups?
Chapter: [0.06] Social Responsibilities of Business
Study the following case/situation and express your opinion.
| Ram purchases a watch from Titan shop and his friend sham purchases a watch from an online shopping site. |
- Which shopping is from a traditional business?
- Which shopping is from e-business?
- Which business involved high risk?
Chapter: [0.03] Emerging Modes of Business [0.05] Emerging Modes of Business
Study the following case/situation and express your opinion.
| Ms. Nikisha has started a new business three years ago. Her customers are located in different parts of the country and hence they are directly depositing bill amounts in her business account. At the same time, she used to pay various payments from this account only. |
- Identify the type of account maintained by Ms. Nikisha.
- Suggest any one modern way of money transfer to Ms. Nikisha.
- What kind of facility does she get on her bank account?
Chapter: [0.04] Business Services
Distinguish Between:
Fire Insurance and Marine Insurance
Chapter: [0.04] Business Services
Distinguish Between the following:
Planning & Co-ordinating.
Chapter: [0.02] Functions of Management
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Distinguish between:
Rail Transport and Air Transport
Chapter: [0.04] Business Services
Distinguish Between:
Staffing and directing
Chapter: [0.02] Functions of Management
State any four rights of the consumer.
Chapter: [0.07] Consumer Protection
State the importance of marketing to the firm.
Chapter: [0.08] Marketing
Explain the principles of insurance.
Chapter: [0.04] Business Services
Justify the following statement.
Marketing is important to society.
Chapter: [0.08] Marketing
Justify the following statement.
Social responsibility is necessary for the protection of the environment.
Chapter: [0.04] Social Responsibilities of Business and Business Ethics. [0.06] Social Responsibilities of Business
State the importance of Controlling.
Chapter: [0.02] Functions of Management
Justify the following statement.
Principles of management can be applied universally.
Chapter: [0.01] Principles of Management [0.06] Principles of Management
Define CSR.
Chapter: [0.06] Social Responsibilities of Business
State the scope of CSR.
Chapter: [0.06] Social Responsibilities of Business
Illustrate any five activities of CSR covered as per Section 135 of the Companies Act, 2013.
Chapter: [0.06] Social Responsibilities of Business
State the importance of consumer protection.
Chapter: [0.07] Consumer Protection
Describe the importance of coordinating.
Chapter: [0.02] Functions of Management
Explain in detail the three-tier Quasi-judicial machinery under the Consumer Protection Act.
Chapter: [0.07] Consumer Protection
Explain in detail the different functions of commercial banks.
Chapter: [0.04] Business Services
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