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Question
______ makes a service different from a product.
Options
Pricing
Intangibility
Ubiquity
Liquidity
Solution
Intangibility makes a service different from a product.
Explanation:
Intangibility is the key characteristic that differentiates a service from a product. Services cannot be seen, touched, or stored; they are experienced rather than owned. This contrasts with products, which are tangible, physical items that can be possessed and stored.
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