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Question
What is the basic property of a service which makes it different from a product.
Options
Shape
Size
Very expensive
Intangibility
Solution
Intangibility
Explanation:
The basic property that differentiates a service from a product is intangibility. Services cannot be seen, touched, or owned like physical products. They are experienced and consumed simultaneously, such as healthcare, banking, and education, making them intangible in nature.
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