Question

Mr. Francis is the Human Resource Manager of a private limited company. He has observed that the employee's performance level has declined. As a result efficiency is low and has affected the organisational objectives. He is of the opinion that employees should be provided some training to enhance their performance.

1. suggest on-the-job training by explaining its major techniques that could increase the level of productivity.
2. suggest any two evaluation systems that may be used to judge the performance of employers after training.

Answer 1

On-the-job training involves workers receiving instruction from their immediate supervisor at work. It is founded on the idea of learning by doing.

1. Major techniques of on-the-job training that would increase the level of productivity of the employees are as follows:
   1. Coaching: The supervisor shares job information and abilities with his subordinates. Coaching focuses on experiential learning.
   2. Understudy: A superior provides training to a subordinate who serves as his understudy or helper. The subordinate learns via experience and observation.
   3. Position Rotation: Trainees are cycled between positions to gain a broad understanding of various roles.
2. Mr. Francis should use the following evaluation systems to judge the performance of employees after training:
   1. Behaviour: Trainees' employment performance indicates their ability to apply their learning effectively.
   2. Results: Training can lead to productivity, quality, cost, workforce turnover, and absenteeism reductions, allowing for evaluation of efficacy.