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Question
Select the proper option from the options given below and rewrite the complete sentence :
Controlling measures the ________ of actual performance from the standard performance and helps in correction action.
Options
Action
Deviation
Objective
Solution
Controlling measures the deviation of actual performance from the standard performance and helps in correction action.
Explanation:
Controlling is that function of management under which the set standards are compared with the actual performance and if any deviations are identified, then corrective actions are taken to control the same.
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Smita had been working as an assistant manager with 'Johnson Enterprises' for the last ten years. She was very popular amongst her colleagues because of her commitment and dedication towards the work. When the manager senior to her retired, all her colleagues thought that now Smita would be promoted. But to everyone's surprise, the vacant post was filled by an outsider, Mrs Rita. Smita felt demoralised and her performance started declining. She would abstain herself often and could not meet her targets
Mrs Rita was a good leader, who would not only instruct her subordinates but would also guide and inspire them. She noticed Smita's behaviour and felt that her performance could be improved. She started involving Smita in decision making-issues related to the organisation and made her a part of a high-level joint-management committee. Smita was now punctual in office and her performance started improving.
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