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Questions
State the steps in the controlling process.
Explain the steps in the controlling process.
Solution
The controlling function of management is primarily concerned with creating benchmarks of performance and comparing the actual results with those benchmarks. It thereby aims to correct the fallacies in the performance and enhance the quality of performance.
Steps in the process of controlling:-
1. Creating benchmarks:- Controlling aims at creating correct benchmarks of performances for different employees and thereby undertaking necessary operations to achieve the same. The benchmarks become targets for employees.
2. Quantifying performance level:- Controlling focuses on getting the tasks planned by the organisation done in an efficient and effective manner. When done, controlling quantifies the targets achieved and develops a result report for further steps. It makes sure that the organisation does not deviate from its original goal.
3. Comparative analysis:- Controlling attempts to accompany actual results with planned results and determines the positive or negative net results. This comparison brings the organisation back on track with its primary goals.
4. Performance variation:- Controlling monitors changes in actual performance as compared to the planned performance and determines the relative efficiency and effectiveness of an organisation. It thereby aims to implement necessary changes in the functioning of the organisation.
5. Calibrate deviations:- Controlling finally aims to calibrate the deviations in the actual results by proposing and implementing necessary changes in quality standards and performance report generation. This results in better management in forthcoming business problems.
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RELATED QUESTIONS
State any one situation in which an organisation’s control system loses is effectiveness
______ refers to the function of evaluating and assessing the progress of the work done
Which of the following steps in controlling process involves developing of the benchmarks against which the actual performance is to be measured?
Which of the following steps in controlling process involves " to measure the actual performance of the activities"
What should be the 'focus point' for a manager while controlling, as controlling at each and every step is not possible?
Assertion (A): The controlling function measures progress towards the organisational goals.
Reason (R): Controlling guides the organisation and keeps it on the right track so that organisational goals might be achieved.
Assertion (A): Controlling creates an atmosphere of order and discipline in the organisation.
Reason (R): Controlling helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities.
Which of the following steps in the Controlling process state that comparison becomes easier when standards are set in quantitative terms?
What should be the 'focus point' for a manager while controlling, as controlling at each and every step is not possible?
Controlling is a/an ______ process as it ensures completion of organisational goals by monitoring the actual performance.
Read the following text and answer the following question on the basis of the same:
A critical point control (CPC) approach is followed by McDonald in the cooking and handling process so that any food safety threat can be prevented, eliminated, or reduced to an acceptable level. Hence, continuous monitoring of activities are undertaken to ensure that the process is right at each critical point control. The main principle followed for cooking at McDonald is "less amount many time" which can ensure the high quality and high fresh level of the food. For instance, if four hamburgers have to be made, a worker cannot cook all the four hamburgers at one time. The time figured out for making hamburger is one hundred and forty-five seconds. moreover, nearly all foods in the McDonald have the specific holding time for hamburgers is ten minutes and for french fries is seven minutes. If it is not sold within that time it is thrown away. Also, the temperature of the milk sent by the supplier must be under 4°C, otherwise it will be returned.
Which of the following steps involved in the controlling process is discussed in the above lines?
Some employees have been assigned the job of measuring the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards.
Name the step of ‘Controlling process applicable in the above paragraph.
Enumerate any three advantages of Management by Exception which is used by manager in analysing deviations.
Explain process of controlling.
Controlling is a systematic process involving a series of steps. Explain these steps of Controlling.
