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Question
You have read about sleep deprivation and the ill effects it has on human beings. There are other work areas where youngsters remain sleep deprived and fall a pray to ill health. Listen carefully to some of the comments made about the business process outsourcing (BPO) sector which is part of the IT-enabled industry and do the activity.
While you listen, complete the following statement by choosing the right option :
The targets that have to be met by the call centre employees have been called unrealistic because :
Options
they have to attend to too many calls in one day
they have to attend to double the calls than call centre workers in other countries
it is not humanly possible to attend all the calls that come through to them
the employees fall sick after working at these places
Solution
The targets that have to be met by the call centre employees have been called unrealistic because they have to attend to double the calls than call centre workers in other countries .
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RELATED QUESTIONS
On the basis of your reading of the article, answer the following question :
What do you understand by sleep deficit ? Why does the amount of sleep required to rejuvenate people vary from one person to another ?
Find words from the article which mean the same as the following :
1 . compel ( para 1)
2 . evade ( para 2 )
3 . revitalize (para 6 )
4 . amass ( para 6 )
5 . oppose ( para 7)
6 . restate ( para 8 )
Find words from the article which mean the same as the following :
1 . compel ( para 1)
2 . evade ( para 2 )
3 . revitalize (para 6 )
4 . amass ( para 6 )
5 . oppose ( para 7)
6 . restate ( para 8 )
Find the words from the final part of the above article that you have just finished reading which mean the same as the words or group of words given below.
(a) Vital, very important (para 1): _________
(b) the quality of being prone to or open _________
to dangers, like a disease or infection or a weakness (para 1):
(c) a wide range (para 1) : _________
(d) very badly in a damaging way _________
(para 4):
(e) a problem that has persisted for_________
quite some time (para 5):
Choose the appropriate options to complete the sentence below.
Lack of sleep
Choose the appropriate options to complete the sentence below.
If we don’t sleep well,
Lack of sleep has a direct effect on the production of three hormones and brain neurotransmitters, which in turn has a bearing on our health. Complete the table below to show the above.
|
Lack of sleep |
Effect on the production of |
Ultimate effect on us |
|
|
(a) |
Leptin |
|
|
|
(b) |
Ghrelin |
|
|
|
(c) |
Cortisol |
|
|
|
(d) |
Brain neurotrnsmitters |
|
|
You have read about sleep deprivation and the ill effects it has on human beings. There are other work areas where youngsters remain sleep deprived and fall a pray to ill health. Listen carefully to some of the comments made about the business process outsourcing (BPO) sector which is part of the IT-enabled industry and do the activity.
While you listen, complete the following statement by choosing the right option :
People working at call centres are not allowed to leave their desks because :
You have read about sleep deprivation and the ill effects it has on human beings. There are other work areas where youngsters remain sleep deprived and fall a pray to ill health. Listen carefully to some of the comments made about the business process outsourcing (BPO) sector which is part of the IT-enabled industry and do the activity.
While you listen, complete the following statement by choosing the right option :
Closed circuit cameras have been installed in these offices to monitor
You have read about sleep deprivation and the ill effects it has on human beings. There are other work areas where youngsters remain sleep deprived and fall a pray to ill health. Listen carefully to some of the comments made about the business process outsourcing (BPO) sector which is part of the IT-enabled industry and do the activity.
While you listen, complete the following statement by choosing the right option :
That most people are not happy with their jobs in a call centre can be inferred from the fact that:
