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Business Studies All India Set 1 2013-2014 Commerce (English Medium) Class 12 Question Paper Solution

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Business Studies [All India Set 1]
Marks: 90 CBSE
Commerce (English Medium)
Science (English Medium)
Arts (English Medium)

Academic Year: 2013-2014
Date: March 2014
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[1]1

What is meant by Management of Work?

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Chapter: [0.011000000000000001] Nature and Significance of Management
[1]2

Explain the following technique of scientific management:

Time study

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Chapter: [0.012] Principles of Management
[1]3

What is included in the 'Legal environment' of business? State.

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Chapter: [0.013000000000000001] Management and Business Environment
[1]4

Give the meaning of objectives and budget as types of plans.

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Chapter: [0.013999999999999999] Planning
[1]5

Give the meaning of 'Responsibility' as an element of delegation

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Chapter: [0.015] Organising
[1]6

Define ‘Organising’ as a function of management.

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Chapter: [0.011000000000000001] Nature and Significance of Management
[1]7

How are employees motivated to improve their performance when the organisation uses internal sources of recruitment? State.

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Chapter: [0.016] Staffing
[1]8

'Providing the social security and welfare of employees' is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

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Chapter: [0.016] Staffing
[1]9

What is meant by 'Decoding' as an element of communication?

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Chapter: [0.017] Directing
[1]10

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

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Chapter: [0.017] Directing
[1]11

What is meant by Financial Risk?

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Chapter: [0.021] Financial Management
[1]12

Answer the following question.
State the objective of ' Financial Management '.

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Chapter: [0.021] Financial Management
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[3]13

Huma is working in a company on a permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Huma worked overtime, due to which she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

(1) By quoting the lines from the above para, identify the needs of Huma which she is able to fulfil.

(2) Also explain two other needs of Huma followed by the above needs, which still remained to be satisfied.

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Chapter: [0.015] Organising
[3]14

Explain briefly any three functions performed by a supervisor.

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Chapter: [0.017] Directing
[3]15

Explain any three functions of stock exchange.

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Chapter: [0.022000000000000002] Financial Markets
[3]16

ABC Crackers Ltd., a fire-cracker manufacturing company launched some new products on the eve of Diwali in the market, which attracted many buyers. To meet the increased demand, the company employed people from nearby villages where there is a lot of unemployment. Because of the good behaviour of the management with the employees, more and more people wanted to join the company. As the products were in great demand in the market, a competitor imitated the products. The products of the competitor were not accepted by the consumers as it was a status symbol to buy the products of ABC Crackers Ltd. because of their quality.

1) Identify and explain the product-related decision because of which consumers preferred the products of ABC Crackers Ltd

2) Also, identify any two values which ABC Crackers Ltd. wanted to communicate to the society.

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Chapter: [0.023] Marketing Management
[3]17

State any six reliefs available to a consumer under the Consumer Protection Act, 1986.

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Chapter: [0.024] Consumer Protection
[3]18

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to consumer education

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Chapter:

Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose

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Chapter: [0.024] Consumer Protection
[4]19

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

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Chapter: [0.011000000000000001] Nature and Significance of Management
[4]20

What is meant by 'business environment'?

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Chapter: [0.013000000000000001] Management and Business Environment

Explain any three features Business Environment

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Chapter: [0.013000000000000001] Management and Business Environment
[4]21

State any four advantages of external sources of recruitment

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Chapter: [0.016] Staffing
[4]22

Give the meaning of 'Investment' and 'Financing' decisions of financial management.

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Chapter: [0.021] Financial Management
[5]23

State any three points of importance of planning function of management.

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Chapter: [0.011000000000000001] Nature and Significance of Management
[5]24

Differentiate between 'capital-market' and 'money-market' on the basis of:

Meaning;

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Chapter: [0.022000000000000002] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Liquidity

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Chapter: [0.022000000000000002] Financial Markets

Differentiate between the Money Market and Capital Market.

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Chapter: [0.022000000000000002] Financial Markets

Differentiate between 'capital-market' and 'money-market' on the basis of:

Expected return;

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Chapter: [0.022000000000000002] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

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Chapter: [0.022000000000000002] Financial Markets
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[5]25

What is meant by 'Personal Selling'?

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Chapter: [0.023] Marketing Management

Explain any three qualities of a good salesman.

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Chapter: [0.023] Marketing Management
[5]26

Principles of Taylor and Fayol are mutually complementary. One believed that the management should share the gains with the workers, while the other suggested that employees compensation should depend on the earning capacity of the company and should give them a reasonable standard of living.

Identify and explain the principles of Fayol and Taylor referred to in the above para.

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Chapter: [0.012] Principles of Management
[6]27 | Attempt Any One
[6]27.1

Differentiate between formal and informal organization on the basis of the following:

Meaning

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Chapter: [0.015] Organising

Differentiate between formal and informal organization on the basis of the following:

Origin

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Chapter: [0.015] Organising

Differentiate between formal and informal organization on the basis of the following:

Authority

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Chapter: [0.015] Organising

Differentiate between formal and informal organization on the basis of the following:

Flow of communication

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Chapter: [0.015] Organising

Differentiate between formal and informal organization on the basis of the following:

Nature

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Chapter: [0.015] Organising
[6]27.2

Answer the following question.
With the help of any four points, explain the importance of 'Decentralisation' in an organisation.

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Chapter: [0.015] Organising
[6]28 | Attempt Any One
[6]28.1

Explain the relationship between planning and controlling.

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Chapter: [0.018000000000000002] Controlling
[6]28.2

Explain the various steps involved in the process of control.

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Chapter: [0.018000000000000002] Controlling
[6]29 | Attempt Any One
[6]29.1

Explain the following as factors affecting the requirements of working capital:

Nature of business

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Chapter: [0.021] Financial Management

Explain the following as factors affecting the requirements of working capital:

Scale of operations

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Chapter: [0.021] Financial Management

Explain the following as factors affecting the requirements of working capital:
Seasonal factors

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Chapter: [0.021] Financial Management

Explain the following as factors affecting the requirements of working capital:

Production cycle

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Chapter: [0.021] Financial Management
[6]29.2

Explain the following as factor affecting the choice of capital structure:

Cash flow position

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Chapter: [0.021] Financial Management

Explain the following as factors affecting the choice of capital structure:

Cost of equity

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Chapter: [0.021] Financial Management

Explain the following as factor affecting the choice of capital structure:

Floatation costs

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Chapter: [0.021] Financial Management

Explain the following as factors affecting the choice of capital structure:

Stock-Market conditions

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Chapter: [0.021] Financial Management
[6]30 | Attempt Any One
[6]30.1

Explain the following function of marketing:

Product designing and development 

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Chapter: [0.023] Marketing Management

Explain the following function of marketing:

Standardisation

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Chapter: [0.023] Marketing Management

Explain the following function of marketing:

Customer support services 

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Chapter: [0.023] Marketing Management

Explain the following functions of marketing:

Pricing of products

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Chapter: [0.023] Marketing Management

Explain the following function of marketing:

Grading

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Chapter: [0.023] Marketing Management
[6]30.2

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

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Chapter: [0.023] Marketing Management

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