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ISC (Commerce) Class 12 - CISCE Question Bank Solutions for

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With reference to business finance, explain the following: Retained earnings

[0.18] Sources of Business Finance
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With regard to promotion, explain the following: Open Promotion

[0.11] Staff Promotion and Transfer
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With regard to promotion, explain the following: Closed promotion

[0.11] Staff Promotion and Transfer
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Define staff appraisal. Explain in brief, any four objectives of the staff appraisal. 

[0.1] Staff Appraisal
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Name and explain any four types of training.

[0.05] Staff Training
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A promotion policy which considers only a select few employees as potential candidates for promotion is called a/an ______ Policy.

[0.11] Staff Promotion and Transfer
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State any two objectives of Performance Appraisal.

[0.1] Staff Appraisal
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Refresher training is a type of training where the existing employees are trained in the latest methods and techniques of doing their work.

[0.05] Staff Training
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Read the passage given below and answer the questions that follow.

IBM’s CEO, Arvind Krishna, says, employees’ careers could suffer if they work from home. Krishna told Bloomberg in the Monday interview: “In the short term you probably can be equally productive, but your career does suffer. Moving from there to another role is probably less likely because nobody's observing them in another context,” he said. “It will be tougher. Not impossible, but probably a lot tougher.” He added that remote workers do not acquire skills, such as dealing with difficult clients.
  1. Identify and explain the type of staff appraisal Arvind Krishna is referring to.
  2. What is meant by work from home?
  3. Explain the two ways by which an employee can be moved from one position/department to another in an organisation.
[0.1] Staff Appraisal
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Answer briefly the following questions:

Expand the following : KPO

[0.21] Outsourcing
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Answer the following question:

Briefly explain any two qualities of a good leader.

[0.09] Staff Leadership
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Answer the following question:

Differentiate between upgrading and dry promotion.

[0.11] Staff Promotion and Transfer
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Write a short note on the Situational Leadership.

[0.09] Staff Leadership
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Explain the components of 360° appraisal used to appraise staff in an organisation.

[0.1] Staff Appraisal
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Explain B2C and C2C as online means of conducting business.

[0.2] E-Business
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List any four factors that influence morale. Clearly explain how they boost or lower morale.

[0.06] Staff Morale
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Briefly explain any three leadership styles.

[0.09] Staff Leadership
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Answer briefly the following questions:

State any two conditions where demotion can be justified.

[0.09] Staff Leadership
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Explain any four factors that influence staff morale. 

[0.06] Staff Morale
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Answer the following question:

Give any two advantages of the Laissez-Faire style of leadership.

[0.09] Staff Leadership
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