Business Studies Delhi Set 3 2013-2014 Commerce (English Medium) Class 12 Question Paper Solution

What is meant by 'Encoding' as an element of communication?

Give an example of 'Employee Recognition Programmes' as a non- financial incentive

'Recruitment' is one of the specialised activities performed by human resources management. Mention any two other specialised activities of human resource management

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

Answer the following question.
State any two advantages of Formal Organisation

Give the meaning of objectives and budget as types of plans.

Give the meaning of 'Authority' as an element of delegation.

What is meant by Capital Structure?

How does 'Inflation' affect the working capital requirements of a company? State.

What is included in the 'political environment' of business? State.

What is the objective of 'Method Study' as a technique of scientific management?

What is meant by 'Management of people'?

The financial market plays an important role in the allocation of scarce resources in an economy by performing many important functions.’ Explain any three such functions

Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

• Identify and explain the important product-related decision that was not taken into consideration by the company
• Also, identify any two values that were violated by the company.

How directing helps in the efficient and effective functioning of the organisation? Explain by giving any three points.

Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfil the basic needs of his family. His daughter fell ill. He had no money for his daughter's treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted

1. By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of Cycle Company.
2. Also, explain two other needs of Rahim followed by above that are still to be satisfied.

State any three responsibilities that a consumer should keep in mind while purchasing, using and consuming goods and services.

Explain the following rights of a consumer as provided under Consumers Protection Act 1986

Right to seek redressal

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to consumer education

Write short notes on  Importance of financial planning

How is the training of employees beneficial for the organisation? State by giving any four reasons.

Why is the understanding of business-environment important for managers? Explain with the help of any four points

XYZ Power Ltd. set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas. The revenue earned by the company was sufficient to cover the costs and the risks. The demand for lanterns was increasing day by day, so the company decided to increased production to generate higher sales. For this, they decided to employ people from the nearby villages as very few job opportunities were available in that area. The company also decided to open schools and crèches for the children of its employees.

1. Identify and explain the objectives of management discussed above
2. State any two values which the company wanted to communicate to the society.

Differentiate between the Money Market and Capital Market.

Differentiate between the Money Market and Capital Market.

Differentiate between `capital-market' and 'money-market' on the following basis:

Investment outlay

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

Differentiate between `capital-market' and 'money-market' on the following basis:

Liquidity

Principles of Taylor and Fayol are mutually complementary. One believed that management should not close its ears to constructive suggestions made by the employees, while the other suggested that a good company should have an employee suggestion system, whereby suggestions which result in substantial time or cost reduction should be rewarded.

Identify and explain the principles of Taylor and Fayol referred in the above para.

State any three points of importance of planning function of management.

Explain the factors that determine the choice of channels of distribution.

Explain the following function of marketing:

Gathering and analysing market information

Explain the following function of marketing:

Marketing planning

Explain the following function of marketing:

Customer support services 

Explain the following function of marketing: 

Physical distribution

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Explain the various steps involved in the process of control.

Explain any two points highlighting the importance of 'controlling' function of management.

Answer the following question.
With the help of any four points, explain the importance of 'Decentralisation' in an organisation.

What is meant by the divisional structure of an organisation?

State its any two advantages of the divisional structure

Explain the following as factor affecting the requirement of working capital:

Business cycle

Explain the following as factor affecting the requirements of working capital:

Operating efficiency

Explain the following as factor affecting the requirements of working capital:

Availability of raw material

Explain the following as a factor affecting the requirement of working capital: 

Level of competition

Explain the following as factor affecting 'financing decision'.

Cash flow position of the business

Explain the following as factor affecting 'financing decision'.

Level of fixed operating cost

Explain the following as factor affecting 'financing decision'.

Control consideration

Explain the following as factor affecting 'financing decision'.

State of capital markets