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प्रश्न
Explain the following function of marketing:
Customer support services
उत्तर
Involve handling complaints and feedback from customers. Customer support services are developed such as credit, maintenance, technical services, consumer information etc. It provides assistance, guidance, and solutions to customers before, during, and after the purchase process to enhance customer satisfaction, loyalty, and retention. These customer services are provided to satisfy customers and to make them a permanent customer for their products.
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संबंधित प्रश्न
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