Organisation of Commerce and Management Model Set 1 Shaalaa.com 2021-2022 HSC Commerce (English Medium) 12th Standard Board Exam Question Paper Solution

Warehouse creates __________ utility.

space

time

possession

Scalar chain means the hierarchy of ______ from the top level to the lower level for the purpose of communication.

discipline

unity

authority

___________ are trustees of the society.

businessmen

employees

investors

______ is the function that supports activating the plans with the help of employees.

Staffing

Directing

Co-ordinating

The Government has established ____________ to settle the consumer disputes by compromise.

District Commission

Lok Adalat

Consumer Organisation

National Commission

Write a word or phrase or a term which can substitute the following:

A Sub-segment of BPO.

Give one word or phrase or a term which can substitute the following.

A purposeful activity of an individual or a group of associated individuals undertaken to initiate, maintain and aggrandize profit.

Write a word or phrase or a term which can substitute the following:

Process of identifying and bringing the required resources together such as men, money, machine, and method.

Write a word or phrase or a term which can substitute the following:

The principle which is based on 'a place for everything and everything in its place'.

Write a word or phrase or a term which can substitute the following:

The process of contracting a business function to specialized agencies.

Business services are important for the growth of business.

True

False

NEFT stands for National Electronic Fund Transfer.

True

False

Under CSR, the company would spent not less than 4% of the average net profits.

True

False

Public Interest litigation means legal action initiated in a court of law regarding a matter of general public interest.

True

False

The area concept of market is related to exchange concept.

True

False

Find the odd one.

NGO

District Commission

National Commission

State Commission

Find the odd one.

Planning

Writing

Staffing

Directing

Find the odd one.

Product

People

Place

Promotion

Find the odd one.

Right of healthy environment

Right to education

Right to represent

Right to redress

Find the odd one.

C2C

B2B

A2B

C2B

Explain the following term/concept.

Principle of Unity of Command

Explain the following term/concept.

Social responsibility

Explain the following term/concept.

Marine Insurance

Explain the following term/concept.

KPO

Explain the following term/concept

Product

Explain the following term/concept.

Life Insurance

Study the following case/situation and express your opinion

Shirish shifted some furniture to his office and issues a cheque of Rs. 20000/- to MV Movers Limited. Balance in his account is Rs. 15000 still bank clears the cheque. Shirish also wants to renovate his office so he applies for a loan of Rs. 25 lacs which bank sanctions and transfer the amount to loan account. But Shirish withdrew only Rs. 15 lacs. Shirish accepted a bills of exchange for Rs. 5 lacs drawn upon him by M/s. Creative Furnitures for supplying new furniture for his office it is due on 31st May, 2021 but M/s. Creative Furnitures needed money on 1st April, 2021. They got Rs. 4.75 lacs from the bank on the basis of the same bills of exchange.

1. Name the type of account Shirish must be operating
2. On which amount Shirish will have to pay interest on loan?
3. Which service did the bank make available to easy M/s. Creative Furnitures while paying rupees 4.75 lacs?

Study the following case/situation and express your opinion.

Auto Parts Ltd. is renowned company situated in Chakradharpur, Jharkhand. This company is leading manufacturer of auto parts and also exports to some countries around the world. This company has net worth of Rs.600 Cr. and earned average net profit of Rs.1.20 Cr in last 3 financial years. The company has formed committee of directors to look after the CSR activities of the company.

1. Provision of which section is applicable in case company follows CSR activities?
2. How much amount company needs to spend on CSR activities? 
3. How many directors are required to constitute CSR committee?

Study the following case/situation and express your opinion

Navnath and Jagannath are partners of a firm dealing with civil construction activity. They have set objective of completing 3 projects within next four years. Navnath is responsible for arranging funds, construction machinery and required raw material while Jagannath hired architects, draftsman, surveyors, contractors and labors. 

1. Name the management function Navnath was involved in.
2. Who did staffing for the firm? 
3. Which management function Navnath and Jagannath did jointly?

Distinguish Between.

Planning and Directing

Distinguish between the following:

Life insurance and Fire insurance

Distinguish between the following: 

State Commission and National Commission.

Distinguish between.

District Commission and National Commission

State any four rights of the consumer.

What are the principles of scientific management? Explain in detail.

Explain any four facilitating functions of marketing.

Justify the following statement.

Business services are necessary.

Justify the following statement.

Principle of equity is important.

Justify the following statement.

Business organisations have responsibilities towards different interest groups

Justify the following statement.

Entrepreneur must be a good communicator. 

Explain types of warehouses?

Attempt the following.

Explain process of online transactions.

State the Importance of Planning ?

Explain importance of marketing to firm.

Explain in detail the significance of marketing to society.

Explain marine insurance policies.