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प्रश्न
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Asha is living in a small village in Rajasthan. Her mother has good culinary skills. Inspired by her mother she joined a course in 'Food and Beverages Production' in Jaipur. After completing her course she asked her mother to open a sweets shop in Jaipur, to which her mother agreed. The business was doing well and had started growing. To expand her business she felt the need for additional personnel. Instead of selecting personnel from any other source she thought of helping her relatives and appointed five of them. But after doing all their efforts she found that none of her relatives were providing satisfactory service leading to lower productivity. Also, the quality of the products started deteriorating. This made Asha realize that the ability of an organisation to achieve its goals depends upon the quality of its human resources. This was ignored by her at the time of selecting the personnel for her expansion of the program. |
- Identify and state the function of management which could have helped Asha at the time of fulfilling her need for additional personnel in the organisation.
- State any three benefits of the function identified in (a) above.
उत्तर
- Management function of staffing. In staffing, "people are put to work." It starts with workforce planning and includes a variety of other tasks like hiring, selecting, training, developing, promoting, paying, and evaluating the performance of the workforce. In other words, staffing refers to the part of management that deals with finding, using, and keeping a happy and productive workforce. The managerial task of filling and maintaining occupied positions in the organisational structure has been referred to as staffing. This is accomplished by first determining the workforce's needs, then hiring, selecting, placing, promoting, appraising, and developing personnel to fill the roles specified in the organisational structure.
- Proper staffing ensures the following benefits to the organisation:
(i) Aids in the identification and hiring of qualified candidates for various positions;
(ii) Increases performance by putting the right person in the right job;
(iii) Ensures the enterprise's long-term survival and growth through succession planning for managers.
(iv) Aids in the efficient use of human resources. Overmanning is avoided to avoid underutilization of personnel and high labour costs. At the same time, it avoids work disruption by indicating personnel shortages in advance; and
(v) Improves employee job satisfaction and morale through objective evaluation and fair compensation for their contributions.
Notes
Students can refer to any three points from the above solution.
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संबंधित प्रश्न
Staffing is concerned with.................................
Define 'Planning'.
Answer the following question:
Saurabh decided to start a chocolate manufacturing business. He set then a target of earning 10% profit on sales in the first year. As a good businessman, he was concerned about the future of the business, which was uncertain. He gathered information that the demand for chocolates is increasing day-by-day. He used this information as the base for future planning and shared it with his team. On the basis of the gathered information, he scheduled a meeting in the following week to find innovative ways to achieve the objectives.
List the first two steps, which have been followed by Saurabh that are related to the process of one of the functions of management.
What is meant by co-ordination?
Isha Machines was a renowned name for quality sewing machines since 1960. Mr Suresh, the owner of Isha Machines, was worried as the production had declined during the last three months. He directed the Production Manager to find out the reason. The Production Manager ordered the different supervisors to prepare a performance report of the workers working under them.
Identify the step taken by the Production Manager that is related to one of the functions of management.
Smita had been working as an assistant manager with 'Johnson Enterprises' for the last ten years. She was very popular amongst her colleagues because of her commitment and dedication towards the work. When the manager senior to her retired, all her colleagues thought that now Smita would be promoted. But to everyone's surprise, the vacant post was filled by an outsider, Mrs Rita. Smita felt demoralised and her performance started declining. She would abstain herself often and could not meet her targets
Mrs Rita was a good leader, who would not only instruct her subordinates but would also guide and inspire them. She noticed Smita's behaviour and felt that her performance could be improved. She started involving Smita in decision making-issues related to the organisation and made her a part of a high-level joint-management committee. Smita was now punctual in office and her performance started improving.
1) Identify the function of management being performed by Rita.
2) Name the elements of the above function of management which helped Rita to improve Smita's behaviour
3) State any three features of the element identified in (ii) above
State the nature of directing as a function.
Professional Management and Event Management.
Select the proper option from the options given below and rewrite the complete sentence :
Controlling measures the ________ of actual performance from the standard performance and helps in correction action.
Select the proper option from the options given below and rewrite the complete sentence :
Deciding in advance as what is to done, when it is to be done and who is to do it is ________ function of management.
Write a word or a phrase or a term which can substitute the following :
A function of management that ensures that actual activities match up to the planned activities.
Write a word or a phrase or a term which can substitute the following :
The function without which planning is meaningless.
Write Short Note on the following:
Nature of organising.
Nature of Co-ordinating.
State with reasons whether the following statement is TRUE or FALSE :
Corrective action is not possible through controlling.
State with reasons whether the following statement is TRUE or FALSE:
Division of work is not required in organising function.
| Himanshu is working as' a ‘Marketing Manager' in 'Suvidit-Air-Conditioners’, a well known brand in the field of air-conditioners. Till last month the company was able to achieve its sales targets. But this month Himanshu observed that targets were not being met and the number of air-conditioners sold was decreasing. He analysed the situation and found that the new salesman appointed last month was not good and for this he took necessary action. |
Which of the following functions of management helped Himanshu to identify the decrease in sale?
Name the function of management that acts as a means for translating plans into action.
