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Question
______ fosters greater understanding and improves relationship with the client.
Options
Dialogue
Persuasion
Human Relations
Empathy
Solution
Empathy fosters greater understanding and improves the relationship with the client.
Explanation:
There are several ways in which empathy contributes to the success of public relations. This fosters deeper knowledge and strengthens the relationship with the client. Empathy may teach an executive when to talk and when to listen. It shows when to be firm and when to be restrained. An executive with empathy can analyze a client's words or actions more accurately.
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