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Question
Answer the following question:
Explain the functions of business letters.
Solution
Functions of business letters:
- Wide Coverage:
A business firm cannot send its representatives to each and every area of operation. It can approach the persons and other firms through letters. - Exchange of Information:
Business firms can exchange information with various parties with the help of letters. They can obtain crucial, information from other firms with regard to the creditworthiness of other parties. - Documentary Proof:
Letters serve as documentary proof. Letters can be used as documentary evidence in the Court of Law. - Economical:
Letters are an economical way of written communication. A message on pages (up to 20 gm) can be sent in merely Rupees 5 envelope all over
India. - Lasting Impact:
Letters have a long-lasting impact on the readers. A verbal message may be misleading, but a written letter clears the complete picture.
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