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Question
As the Manager of a company, write a letter of complaint to XYZ Furniture Ltd., for having delivered some chairs in a broken condition and asking them for replacement of the broken chairs.
Solution
XYZ Furniture Ltd.
8 March 2017
Dear Sir,
I am the manager of a company. On the behalf of the company, I feel very regret to inform you that some chairs delivered by your company i.e., XYZ Furniture Ltd. on 2nd March 2017, has been received in an entirely in a broken condition. Will you, therefore, look into the matter and send us a fresh piece of chairs. On receipt of these goods, we shall return these chairs in a broken condition to you. The cost incurred in returning the damaged goods will be borne by you.
Please replace the goods urgently.
An early reply is awaited.
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