Business Studies Set 1 2016-2017 ISC (Commerce) Class 12 Question Paper Solution

What is campus recruitment ? How does campus recruitment benefit the students as well as business houses ?

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State any two hindrances of staff training.

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List any two conditions where time-rate system of wage payment is most suitable.

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Enumerate any four human needs according to Mas low’s hierarchy.

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Give any two differences between leadership and management.

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How does performance appraisal differ from potential appraisal ?

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State any two conditions where demotion can be justified.

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Explain any one distinction between suspension and termination with reference to staff dismissal.

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Explain the two types of external communication.

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List the components of a communication process.

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What are routine reports ? Give any two examples of the same.

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Explain clear days notice with regard to company meetings.

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List any four types of diagrams and graphs used in visual communication.

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What are derivative tables? Why are they called so?

Answer briefly the following questions:

With reference to post office services, write the expanded forms of:
(a) RMS
(b)TMO

Discuss any three types of recruitment interviews.

With reference to on-the-job training, answer the following:

Explain this method of training.

With reference to on-the-job training, answer the following: 

State any two advantages of this method.

With reference to on-the-job training, answer the following:

State any two disadvantages of this method.

With reference to on-the-job training, answer the following:  

Give any two major distinctions between off the job training and on the job training.

Define motivation. Briefly explain any four characteristics of motivation.

Explain any four factors that influence staff morale. 

Write a short note on authoritative leadership.

Explain four major differences between Halsey and Rowan plans of incentive. 

Briefly explain any six reasons for the rising need for efficient communication.

Define promotion.

With regard to promotion, explain the following: Upgrading

With regard to promotion, explain the following: Open Promotion

With regard to promotion, explain the following: Closed promotion

Briefly discuss any three advantages and any three disadvantages of face to face communication. 

Explain any four ways in which voting can take place in a company meeting.

What are reports ? Explain cross-referencing and appendix with regard to reports.

Briefly explain four advantages of the following: Telefax

Briefly explain four advantages of the following: e-mail

Explain the Post Box Service provided by Post Office. State any two advantages to the organisation which uses this service.

As the Manager of a company, write a letter of complaint to XYZ Furniture Ltd., for having delivered some chairs in a broken condition and asking them for replacement of the broken chairs.